Top Hybrid Customer Success Jobs in New York City, NY
The Client Success Manager will enhance client experiences on Brooklyn's platforms, addressing inquiries, aiding in onboarding, and promoting client feedback to product management. The role involves regular interaction with clients to maintain strong relationships and ensure their success with the company's services.
As a Technical Support Engineer at Gong, you'll provide exceptional support via email, web, and phone for customers, mastering Gong products and integrating with third-party solutions like Salesforce and telephony systems. Collaborating with Engineering, you'll triage potential bugs and create educational resources for customers.
The Client Solutions Manager at Vidsy oversees client relationships, providing exceptional service while guiding clients from project initiation to campaign launch. They collaborate with Creative and Commercial Teams, leveraging their insights to generate new business opportunities and ensure client satisfaction in a fast-paced environment.
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The Senior Client Success Manager at Cherre will engage with large enterprise clients to build trusted relationships, ensure client satisfaction, and drive product adoption. Responsibilities include managing client expectations, coordinating regular calls, interpreting data processed through the Cherre platform, and contributing to processes that enhance client experience.
The Customer Data Specialist role involves transforming customer data, advising on best practices, interfacing with customers to configure their environment, building tools for data service delivery, and improving service quality based on customer feedback.
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As an Implementation Specialist, you will manage the onboarding of clients by collaborating with internal teams and guiding clients through implementing Rho's expense management solutions. You will train teams, communicate client requirements, manage projects, and contribute to improving implementation processes.
As a Customer Success Manager, you will manage client relationships, ensure customers maximize the value of our enterprise software, provide technical expertise, and lead customer education. You will oversee customer accounts, assist in sales during contract negotiations, and gather feedback for product improvements.
The Enterprise Customer Success Manager will engage with business and enterprise customers to ensure successful onboarding and drive usage of Box's services. Responsibilities include managing post-sales activities, increasing customer retention, conducting business reviews, and advocating for customer needs internally. This role requires travel up to 40%.
The Associate Consultant role at Veeva Systems focuses on supporting new university graduates by providing training in cloud software solutions and technical consulting. Responsibilities include collaborating with experienced consultants, participating in workshops, configuring Veeva products, and creating documentation for successful software implementations.
As a Customer Success Manager, you will engage with internal and external stakeholders to drive client engagement, retention, and growth. Responsibilities include developing media plans, analyzing opportunities, and delivering insights from data to optimize advertising campaigns and reporting for key accounts.
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