Top Hybrid Customer Success Jobs in New York City, NY

As a Customer Success Manager at Valdera, you'll advocate for customers, ensuring product adoption and satisfaction through clear communication and relationship building. You'll work with various stakeholders to drive product value, mitigate churn, and facilitate onboarding and renewal processes across a global customer base.

As an Associate Solutions Consultant at Index Exchange, you'll provide technical support to small to mid-size publishers, assist with onboarding and integration, manage tasks using Salesforce, engage with clients, and contribute to documentation. You'll work in a fast-paced tech environment alongside various teams to deliver solutions and troubleshoot issues.

As a Limited Partner Relations Specialist, you will manage communication with investors on the AngelList platform and collaborate cross-functionally to enhance the LP experience. You will also analyze customer interactions and support the relationship management with key clients by improving systems and processes.

The Customer Success Strategic Operations Lead at AngelList will optimize workflows, enhance customer experiences, monitor account health for upsell opportunities, and leverage data for strategic insights. This role focuses on driving revenue growth and reducing churn by improving customer success operations and aligning them with product strategies.

The Customer Relations Associate at AngelList will manage client operations, troubleshoot issues, and collaborate with Account Managers to deliver excellent product experiences. They will communicate with investors and portfolio companies, ensure operational efficiency, and seek process improvements while supporting cross-functional team goals.

The Open Innovation Associate role involves leading program design and execution for various clients by developing program elements like content, incentives, and timelines. The position requires collaboration with teams to craft impactful innovation programs and ensuring results that exceed client expectations.

The Senior Associate will develop strategies and oversee program execution for clients, including Fortune 500 companies, nonprofits, and government organizations. Responsibilities include leading project work plans, conducting market and digital analysis, and ensuring timely project delivery while maintaining client satisfaction.

Luminary Labs is seeking an experienced consultant to lead teams in developing and executing innovative programs for Fortune 500, nonprofit, and government clients. The role involves serving as a Client Advisor, leading the vision, and empowering the team to achieve excellence.

The Client Success Manager is responsible for managing and nurturing relationships with assigned customers, providing onboarding and training, addressing customer issues, and driving contract renewals and upsells. The role focuses on enhancing customer satisfaction and advocating for client needs within CompStak.

The Manager of Client Relations will serve as the primary relationship manager for clients at APX, driving value creation and business development. Responsibilities include executing client engagement strategies, collaborating with business teams for product and service enhancements, managing contracting and renewals, and pursuing growth opportunities through cross-selling and upselling.

The Senior Customer Success Manager will lead relationships with global enterprise customers, ensuring successful onboarding, implementation, and ongoing satisfaction with the Intenseye platform. Responsibilities include driving revenue retention, upselling, monitoring customer health, and collaborating with internal teams to achieve customer health and safety goals.