Top Hybrid Customer Success Jobs in New York City, NY
The Lead Client Partner at Snap Inc is responsible for driving revenue growth through strategic partnerships, managing client relationships, and providing tailored solutions that align with retail objectives. The role includes educating clients on Snapchat's products, collaborating with internal teams, and navigating complex organizational structures to ensure successful outcomes for performance-focused initiatives.
As a Client Partner at Snap Inc, you will build and manage partnerships with brands and agencies to enhance their digital presence on Snapchat. Responsibilities include securing business opportunities, delivering exceptional customer service, conducting strategic initiatives, and creating persuasive sales presentations while analyzing campaign performance.
The Client Partner at Snap Inc will build and manage partnerships with brands to expand their digital presence on Snapchat. Responsibilities include identifying business opportunities, ensuring client satisfaction, creating persuasive sales presentations, and analyzing campaign performance to enhance strategies. The role requires excellent communication skills and the ability to engage with C-Level executives.
As an ISO Funding Specialist, you will drive growth in Revenue Based Funding by identifying potential partners, generating leads through various channels, and providing tailored MCA lending solutions. Responsibilities include relationship building, conducting needs assessments, negotiating deals, and collaborating with internal teams to ensure efficient loan processing.
As a Funding Specialist, you'll identify and engage with businesses seeking term loans, build relationships with owners, guide clients through loan applications, and collaborate with teams to ensure smooth processing. You'll also assess financial situations, negotiate prices, manage client pipelines, and stay updated on market trends to meet sales targets.
As a Client Director, you will be responsible for leading client relationships, driving satisfaction and retention, and ensuring successful implementation of Nexthink's solutions. You will work closely with IT teams to enhance the digital employee experience, leveraging real-time analytics and automation to improve productivity and efficiency.
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The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
The Customer Success Manager at Expert Institute will manage and grow subscription accounts, building strong relationships with attorney clients. Responsibilities include tracking account health, overseeing client communications, presenting proposals, and collaborating with internal teams to enhance client experience. The role emphasizes relationship management and achieving ambitious goals in a fast-paced tech environment.
The Learning Management System Specialist oversees the administration and technical management of the Learning Management System, focusing on compliance training. Responsibilities include system management, technical support, compliance course development, documentation maintenance, data analysis, and collaboration with stakeholders to enhance training programs and ensure adherence to regulatory standards.
As a Senior Client Success Manager, you will enhance relationships with high-priority accounts, ensuring SaaS retention and advising clients on fraud and risk management. Responsibilities include managing account portfolios, tracking retention metrics, identifying churn risks, presenting business reviews, and collaborating with product teams based on client feedback.
The Root Cause Analysis Specialist is responsible for leading investigations, developing and tracking corrective/preventive action plans, ensuring documentation accuracy, and mentoring new leads on root cause methodology. This role also involves monitoring CAPA effectiveness and optimizing business processes using continuous improvement techniques.
The Service Desk Specialist I provides technical support for Grubhub employees, manages onboarding and hardware, and offers assistance with desktop applications and AV events. The role involves troubleshooting Windows and Mac issues, collaborating with IT teams, and addressing support tickets, ensuring efficient problem resolution.
As a Customer Success Manager, you'll oversee the success of agency customers, guiding them through onboarding and product adoption. You'll serve as a trusted advisor, develop strategies for achieving program goals, manage account operations, and drive customer engagement with the CreatorIQ platform to ensure client satisfaction.
Top hybrid Companies in New York City, NY Hiring Customer Success Roles
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