Top Hybrid Customer Success Jobs in New York City, NY
The Customer Experience Manager will develop strategies to enhance customer support efficiency, collaborate with product and engineering teams to improve processes, analyze customer data for trends, and lead a customer experience team to foster a customer-centric culture.
The Dealer Success Manager will train and onboard auto dealers on products and processes, ensuring execution and driving process improvements. The role involves frequent travel and collaboration with key stakeholders to enhance dealer satisfaction and successful adoption of tools.
The Senior Customer Success Manager at BlackLine will guide customers through their journey post-sales by optimizing product adoption, preventing churn, and enhancing customer satisfaction through expert advice and strategic alignment with client goals. They will mentor new CSMs and maintain strong relationships with key customer stakeholders to maximize value from BlackLine solutions.
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The Origination/Client Manager will structure, negotiate, and execute complex leveraged finance transactions, analyze financial statements, assist clients with credit ratings, engage with investors during syndications, and develop client relationships. Duties involve preparing marketing materials and leading legal documentation negotiations for deal closings, requiring travel for client interactions.
The Life Insurance Specialist at J.P. Morgan Private Bank will support advisors in utilizing life insurance solutions to meet client needs. Responsibilities include managing advisor campaigns, building relationships, educating on insurance products, and collaborating on incorporation of annuities. They will also coordinate webinars and maintain partnerships to deliver comprehensive advice.
The Investment Specialist will conduct quantitative analyses and financial modeling for ultra-high net worth clients in Mexico, provide tailored investment advice, and prepare investment policy statements. The role requires interaction with clients in Spanish, assisting in investment strategies, and managing relationships while adhering to compliance regulations.
The Product Data Scientist will lead client engagements to deliver impactful data science solutions, translating requirements into actionable insights. Responsibilities include developing advanced analytics processes and operational pipelines while leveraging problem-solving frameworks and analysis tools to address client business challenges.
As a Digital Transformation & Solutions Principal, you will lead digital strategy and transformation initiatives for clients in the healthcare sector, manage large-scale projects, and develop omnichannel capabilities, particularly in AI personalization and marketing technology. This role entails building relationships with key clients and overseeing a team of strategists and specialists.
The Lead Client Partner at Snap Inc is responsible for driving revenue growth through strategic partnerships, managing client relationships, and providing tailored solutions that align with retail objectives. The role includes educating clients on Snapchat's products, collaborating with internal teams, and navigating complex organizational structures to ensure successful outcomes for performance-focused initiatives.
As a Client Partner at Snap Inc, you will build and manage partnerships with brands and agencies to enhance their digital presence on Snapchat. Responsibilities include securing business opportunities, delivering exceptional customer service, conducting strategic initiatives, and creating persuasive sales presentations while analyzing campaign performance.
The Client Partner at Snap Inc will build and manage partnerships with brands to expand their digital presence on Snapchat. Responsibilities include identifying business opportunities, ensuring client satisfaction, creating persuasive sales presentations, and analyzing campaign performance to enhance strategies. The role requires excellent communication skills and the ability to engage with C-Level executives.
As an ISO Funding Specialist, you will drive growth in Revenue Based Funding by identifying potential partners, generating leads through various channels, and providing tailored MCA lending solutions. Responsibilities include relationship building, conducting needs assessments, negotiating deals, and collaborating with internal teams to ensure efficient loan processing.
As a Funding Specialist, you'll identify and engage with businesses seeking term loans, build relationships with owners, guide clients through loan applications, and collaborate with teams to ensure smooth processing. You'll also assess financial situations, negotiate prices, manage client pipelines, and stay updated on market trends to meet sales targets.
As a Client Director, you will be responsible for leading client relationships, driving satisfaction and retention, and ensuring successful implementation of Nexthink's solutions. You will work closely with IT teams to enhance the digital employee experience, leveraging real-time analytics and automation to improve productivity and efficiency.
The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
The Customer Success Manager at Expert Institute will manage and grow subscription accounts, building strong relationships with attorney clients. Responsibilities include tracking account health, overseeing client communications, presenting proposals, and collaborating with internal teams to enhance client experience. The role emphasizes relationship management and achieving ambitious goals in a fast-paced tech environment.
Top hybrid Companies in New York City, NY Hiring Customer Success Roles
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