Top Hybrid Customer Success Jobs in NYC, NY
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As a Senior Customer Onboarding Manager at Braze, you will be responsible for project managing customer onboardings, collaborating with internal resources, engaging with stakeholders, setting success metrics, advocating customer business use-cases, and designing processes to enhance efficiency and customer experience.
The Administrative Specialist Senior is responsible for supporting their manager and/or team by handling scheduling, reports, meetings, office coordination, and special projects. They exhibit exemplary customer service and assist in composing documents, managing calendars, and organizing information. Must have a high school diploma, 4 years of administrative experience, and basic computer skills in Microsoft Word, Excel, Outlook, and Powerpoint.
Seeking a Customer Onboarding Specialist to assist newly-signed customers with the onboarding process at Smartly. Responsibilities include setting up campaign drafts, reporting views, and automations for customers, as well as tailoring onboarding journeys to drive product adoption. Collaborate with cross-functional teams to ensure successful onboarding and customer satisfaction.
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This Workers Compensation Claims Specialist position involves managing commercial claims with moderate to high complexity and exposure for a specific line of business. Responsibilities include investigating and resolving claims according to company protocols, providing exceptional customer service, and maintaining regular communication with customers and insureds.
The Rheumatology Health & Science Specialist is responsible for launching new products, managing business relationships, understanding formulary access, engaging in product promotion, and developing sales efforts with customers and Key Opinion Leaders (KOLs). They need strong product and disease state knowledge, sales skills, strategic business development abilities, and excellent communication skills. The role involves virtual and in-person customer engagement, utilization of digital tools, and collaboration with internal teams to meet business objectives.
The Senior Trial Initiation Specialist in Global Site Budgets and Payments is responsible for preparing, executing, and delivering global clinical study site budgets within Fair Market Value based on protocol design and industry data. They provide budget process expertise, analyze FMV/budget issues, and support continuous process improvement in clinical trial contracting process.
The Vice President role in Asset Management involves supporting the marketing of infrastructure investment platform, client account maintenance, responding to investor queries, collaborating with teams for client on-boarding, producing reports, and working on efficiency initiatives.
Client Solutions Director accountable for driving growth on a focused list of healthcare accounts, advancing relationships with media/strategy agencies, client media teams, and healthcare creative agencies. Responsibilities include revenue generation, relationship development, territory development, and collaboration with brand and digital sales teams. Requires 7 years of account management and consultative selling expertise.
Managing LiveDesign implementation projects, ensuring long term customer success through the Schrödinger Platform, collaborating with internal teams, and influencing product roadmap and development based on customer needs.
As an SMB Customer Success Manager at Pinwheel, you will own customer relationships in the SMB segment, supporting customers in implementing and launching with Pinwheel, expanding NRR, and collaborating with coworkers to build Account Plans. You will need 3+ years of experience in Customer Success/Account Management/Client Solutions at a high-growth startup, a track record of delivering high-quality outputs, technical guidance experience, strong presentation skills, and the ability to travel domestically.
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