Top Hybrid Operations & Support Jobs

Strategic Chief of Staff supporting the CEO, COO, CFO, and Strategy & Operations leadership. Responsibilities include strategic research and analysis, annual and quarterly planning, KPI and operating-rhythm management, executive meeting preparation, cross-functional alignment, decision tracking, leadership communications, offsites, board materials, and high-stakes executive initiatives.

Serves as a trusted partner to C-suite executives by managing multiple calendars, prioritizing schedules, coordinating meetings and executive off-sites, arranging domestic and international travel, preparing agendas and action items, managing expenses and documents, and supporting conferences and events. Requires discretion, strong communication, customer service, adaptability, urgency, and the ability to manage competing priorities in a hybrid New York City environment.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.

Support the CEO by managing calendars, meetings, travel, events, personal logistics, and special projects. Provide responsive service to internal and external stakeholders while handling sensitive business and personal information with discretion. The role requires adaptability, strong communication, organization, attention to detail, and the ability to solve problems quickly in a fast-paced environment.

Own Alloy’s People technology architecture, integrations, data pipelines, automation, migrations, reporting, and governance. Build connections between HR systems and business intelligence platforms, enable workforce self-service analytics, evaluate AI-native tools, and partner with IT and Security on access, privacy, SSO, and compliance. The role requires translating technical People systems work into measurable business impact for executives and other nontechnical stakeholders.

The Payroll Systems Analyst supports payroll system integrations by monitoring and troubleshooting data flow between payroll, HRIS, and financial systems. Responsibilities include validating data, assisting with testing and audits, and identifying process improvements.

Lead design and delivery of scalable Sales Cloud and GTM systems. Translate GTM requirements into functional and technical designs, coordinate stakeholders, automate sales workflows with AI, and manage onshore/offshore teams to implement and optimize Salesforce and related GTM tools.

Own mobile in-app integration onboarding and health, resolve complex technical escalations across platforms, APIs, reporting systems, and SDKs, and use SQL, Excel, and AI tools to analyze data, automate workflows, identify recurring issues, and improve operational efficiency. Partner cross-functionally with Account Management, Product, and Engineering while communicating root causes and driving resolutions.

Manages root cause analysis requests from intake through approval, translating complex technology incidents into customer-facing reports and communications. Supports incident updates, customer inquiries, technical bridge calls, service-level reporting, and follow-up meetings. Partners with technology, engineering, legal, sales, compliance, risk, and delivery teams to document causes, actions, system availability, and customer impacts.

Build and scale the Account Management operating system, including partner-growth playbooks, lifecycle processes, sales methodology, automation, reporting, training, and technology improvements. Partner cross-functionally with Sales, Product, Engineering, Operations, and Account Managers to improve renewals, funding, expansion, retention, and partner health. Develop KPIs, experiments, feedback systems, and scalable workflows that increase commercial effectiveness and reduce manual work.