Top Hybrid Operations & Support Jobs

Underwrite and administer insurance licensing and registration processes by analyzing eligibility, compliance requirements, applications, continuing education, and state appointments. Provide timely customer service to field and home office partners, resolve routine and complex inquiries, cross-reference licensing records, escalate specialized issues, meet service-level goals, and identify process improvements. The role also supports compliance accuracy and may coach team members on customer service responsibilities.

Provide phone, chat, and email support for customers with asset, investment, and financial product inquiries. Resolve complex issues with empathy, sound judgment, and minimal escalation while meeting performance targets. Maintain accurate records, follow security and privacy procedures, apply knowledge of financial instruments and regulations, and contribute to knowledge sharing and process improvement. The role requires flexibility for varied shifts, including weekends and public holidays.

Supports senior leaders across strategic and operational initiatives, producing analyses, dashboards, metrics, and leadership recommendations. Leads process standardization, change management, resource planning, governance, and cross-functional project execution. Identifies and implements low-code/no-code AI and automation solutions across evidence, sales, marketing, and delivery teams, quantifying their operational and financial impact. The role also delivers special projects involving market exploration, business cases, operational transformation, and go-to-market strategy.

Lead marketing and revenue operations by owning performance metrics, dashboards, CRM data quality, reporting, process governance, and actionable GTM insights. Partner with Marketing, Sales, Finance, and Systems Transformation to improve campaign effectiveness, pipeline generation, and ARR growth. Build analyses, validate data, standardize processes, advise senior leaders, and recommend improvements based on quantitative and qualitative findings.

Own and improve Composer’s brokerage and trading operations, including trade lifecycle management, account servicing, escalations, reconciliations, controls, and risk workflows. Partner with Product, Engineering, Compliance, and Operations to define requirements, implement scalable solutions, support launches, analyze operational trends, and lead cross-functional initiatives in a regulated environment.

Troubleshoot Bevi beverage machines for direct and partner customers through phone and email. Provide installation, maintenance, warranty, contract, and system-use guidance; manage tickets, RMAs, and service scheduling; identify upsell opportunities; and communicate customer feedback, ticket trends, and process improvement recommendations to internal teams and engineering.

Provides executive administrative and corporate governance support to the Deputy General Counsel and legal leadership. Manages Board and Committee meeting logistics, confidential materials, Board portals, corporate records, resolutions, action items, director onboarding, and shareholder meetings. Supports executive calendars, travel, expenses, communications, legal operations, budgeting, contracts, and vendors. Requires exceptional organization, discretion, communication, judgment, and ability to manage competing deadlines while working with executives, directors, and cross-functional teams.

Troubleshoot complex issues with the Zocks AI platform across video, phone, chat, and email; educate users on features, drive product adoption, and communicate customer insights to product and engineering teams. The role requires root-cause analysis, strong written and verbal communication, technical problem-solving, API integration experience, adaptability, and careful handling of sensitive financial data in a hybrid Denver startup environment.

Leads and scales Datadog’s global Executive Support organization, including executive assistants, team leads, and managers. Defines the function’s strategy, operating model, policies, and playbooks; manages headcount planning, resource allocation, and organizational design; improves processes; handles sensitive escalations; and partners with Finance, Legal, People, and business leaders. The role requires executive-level support expertise, strong discretion, systems thinking, and travel to global offices and conferences as needed.

Administer and support Microsoft 365 Copilot, Copilot Studio, AI agents, Microsoft Entra ID, Teams dependencies, and Microsoft 365 tenant services. Responsibilities include configuration, licensing, deployment, governance, security, compliance, monitoring, troubleshooting, user provisioning, agent lifecycle management, integrations, audits, and platform health assessments. The role partners with AI, security, infrastructure, and business stakeholders to expand enterprise AI adoption while maintaining platform stability and data protection.