Top Hybrid Operations & Support Jobs in Dallas-Fort Worth, TX

Own Tapcheck's public reputation across app stores, review sites, and social channels: monitor and respond to feedback, perform root-cause analysis, set response frameworks and SLAs, escalate risks, run review-generation campaigns, report sentiment metrics, and partner cross-functionally to drive systemic product and operational improvements.

The Director of Academic Governance and Compliance ensures alignment with educational mandates and policies, oversees compliance, coordinates with departments, and manages accreditation processes for KIPP Texas Public Schools.

Manage and maintain HPC clusters, storage, networking, and job schedulers. Install/configure hardware and software, optimize performance, support users, enforce security, run backups and DR, coordinate hardware repairs, and participate in on-call rotation.

Lead global NOC operations: manage incident response, monitor networks/servers/voice systems, direct analyst teams, maintain runbooks/KBs, oversee staffing/schedules, coordinate major incident and DR procedures, and deliver reports to senior management.

Lead market selection, design entry playbooks, and execute regional launches for an AI-native home health platform. Build KPIs, partner with Ops/Clinical/Product/AI, run field operations, codify reusable playbooks, and scale growth through de novo launches, acquisitions, and partnerships.

Provide Tier 1/2 support and administration for Salesforce, Sense, and other business applications; troubleshoot issues; configure users, workflows, reports, and dashboards; gather requirements; build automations; analyze data for integrity and improvements; support projects from testing through training and deployment; maintain documentation and training materials.

Provide first-line support for advisory teams by managing client transfers and rollovers into TIAA. Respond to client and carrier inquiries, maintain interaction records, escalate complex issues to senior specialists, and deliver excellent customer service while leveraging product and regulatory knowledge to ensure a seamless rollover experience.

Design, deploy, maintain, and secure hybrid on‑prem and cloud infrastructure (AWS/Azure/GCP); manage virtualization, containers, storage, backups, automation, monitoring, and NSA compliance; provide end‑user support and incident response; perform Data Center Manager duties.

Provide high-level administrative, project, and operational support to the Executive Chairman and CEO. Manage calendars, coordinate meetings and travel, prepare reports and presentations, take minutes and track action items, maintain records, and handle confidential communications while partnering with operations and leadership teams.

Lead regional HOA operations across Dallas-Fort Worth and Austin, coach and mentor community managers, ensure KPI performance and compliance, manage client/board relationships, oversee onboarding, risk mitigation, financials, and vendor/contract interactions while supporting continuous improvement and training.