Top Hybrid Operations & Support Jobs in Dallas-Fort Worth, TX

Lead global NOC operations: manage incident response, monitor networks/servers/voice systems, direct analyst teams, maintain runbooks/KBs, oversee staffing/schedules, coordinate major incident and DR procedures, and deliver reports to senior management.

Lead shift operations for a 24/7 Network Operations Center, supervising technical staff, managing incidents and escalations, ensuring SLA/OLA adherence, coaching employees, authoring technical documentation, and maintaining regulatory compliance for public-safety telecommunications networks.

Lead market selection, design entry playbooks, and execute regional launches for an AI-native home health platform. Build KPIs, partner with Ops/Clinical/Product/AI, run field operations, codify reusable playbooks, and scale growth through de novo launches, acquisitions, and partnerships.

Provide Tier 1/2 support and administration for Salesforce, Sense, and other business applications; troubleshoot issues; configure users, workflows, reports, and dashboards; gather requirements; build automations; analyze data for integrity and improvements; support projects from testing through training and deployment; maintain documentation and training materials.

The Payment Operations Associate responds to client inquiries, manages financial transactions, ensures compliance, and assists in improving operational processes.

Support Wealth Managers by onboarding clients, managing CRM data and account openings, serving as client point of contact, handling transactions and documentation, ensuring compliance, and improving client service processes.

Provide first-line support for advisory teams by managing client transfers and rollovers into TIAA. Respond to client and carrier inquiries, maintain interaction records, escalate complex issues to senior specialists, and deliver excellent customer service while leveraging product and regulatory knowledge to ensure a seamless rollover experience.

Manage and approve quotes, own the CPQ process, advise Sales on deal strategy and pricing, analyze pricing and CPQ data for trends, and partner with Finance, Legal, and RevOps to handle complex deals and improve deal velocity and compliance.

Design, deploy, maintain, and secure hybrid on‑prem and cloud infrastructure (AWS/Azure/GCP); manage virtualization, containers, storage, backups, automation, monitoring, and NSA compliance; provide end‑user support and incident response; perform Data Center Manager duties.

Investigate and settle complex workers' compensation claims with minimal supervision. Determine coverage, liability, and compensability; manage investigations, appraisals, reserves, payments, and subrogation; coordinate litigation strategy with legal counsel; prepare client and management reports; mentor and train new hires.