Top Hybrid Jobs in Austin, TX

The Customer Success Manager will onboard new enterprise clients, drive product adoption, manage customer relationships, advocate for customer needs, and identify upsell opportunities to ensure client satisfaction and retention in a SaaS environment.

As a Technical Support Engineer II, you'll provide front-line tech support, manage incoming support tickets, educate users, troubleshoot issues, and collaborate with teams to enhance customer satisfaction and support documentation, while also contributing to product improvement.

The Senior Microsoft 365 Cloud Engineer will support organizations in migrating to Microsoft 365, providing configuration and troubleshooting expertise. Key responsibilities include hands-on implementation for migrations, collaboration with project managers and engineering teams, and ensuring high customer satisfaction through effective communication and support during and after migrations.

The Senior Director of Customer Success at CertifID will lead a team focused on customer satisfaction, retention, and growth. Responsibilities include developing standardized engagement models, team leadership and development, optimizing processes, and fostering cross-functional collaboration to enhance customer outcomes and drive growth.

The Staff Accountant will manage operational and corporate accounting tasks such as journal entries, reconciliations, and monthly close activities. Responsibilities include optimizing processes, ensuring compliance, contributing to financial reporting and audits, and collaborating with team members and other stakeholders.

The Compliance Analyst will serve as a compliance liaison, providing regulatory updates, participating in improvement projects, and investigating regulatory inquiries. The role focuses on ensuring that the company meets compliance standards and maintains required policies and procedures.

The Product Quality Engineer will oversee the documentation of issues during product builds and system testing, drive resolution with cross-functional teams, and define product quality plans for contract manufacturers. Responsibilities include bug resolution, data analysis, auditing adherence, and establishing quality procedures while traveling internationally up to 20%.