Top Hybrid Jobs in Austin, TX

The Senior Customer Success Manager will oversee a portfolio of strategic customers, guiding them in adopting Nexthink solutions while driving customer retention and operational success. Responsibilities include executing customer success plans, engaging with stakeholders, identifying upsell opportunities, and ensuring customer renewal through value tracking and workshops. Collaboration with internal teams and maintaining accurate CRM data is essential.

As Head of People & Culture, you will lead all people-related initiatives, manage HR processes, support recruitment efforts, and ensure a strong organizational culture. You will act as an advisor to leadership and employees, embedding company values in the employee experience while overseeing onboarding and talent retention efforts.

The Manager, Customer Success Engineering will oversee the Customer Success Engineers, guiding technical engagement and strategies for customer satisfaction while driving team performance and cross-functional initiatives. This role encompasses operational management, personnel development, and collaboration with engineering and product management to enhance customer experience and value.