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Findhelp was founded in 2010 to connect all people in need to the programs that serve them, with dignity and ease.
The Role
As a Senior Staff Software Engineer, you will enhance our platform and mentor junior engineers while ensuring robust, user-centric software development.
Summary Generated by Built In
We’re changing the way people connect to social care.
At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.
Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.
As a Senior Staff Software Engineer at Findhelp, you will play a pivotal role in expanding our platform that seamlessly integrates our nationwide system of social-services. Serving on a cross-functional development team, you'll collaborate closely with various teams and departments to ensure the delivery of top-tier products for our users. You will lead engineering efforts through a combination of a positive attitude, exemplary work ethic, and significant contributions to both the technical and cultural facets of engineering, all underpinned by a deep understanding of user impact. You will be able to consistently level up more junior engineers and the company in your own unique way.
Responsibilities and Duties:
- Someone who works to understand the user’s story to design intuitive experiences
- Own work from inception to delivery, and beyond
- Refactor legacy code as you create new features
- Mentor other engineers and foster their growth
- Work within a team and across teams to accomplish our mission of helping others
- Consistently write quality code with the end user in mind
- Architect for robustness, extensibility, scale, sustainability, and security
- Provide quality feedback in code reviews and willing to pair on coding tasks
Qualifications:
- 8+ years working as a professional software developer
- Experience architecting a feature to widen the impact for long term success
- Excellent technical writing and communication skills
- Experience writing technical designs and breaking down complex features to consistently deliver value
- Experience in Python and ReactJS preferred
- Comfortable working independently in a complex Python codebase
- Comfortable scaling up on Python if you haven’t worked on it before
- Interested in mentoring others and fostering individual growth
- Good understanding of SQL, ORMs, and non-relational databases
- Preferred GCP experience, but other cloud experience welcome
- Understanding of web performance strategies and metrics
- Experience with or a strong understanding of microservices
- Ability to follow through on commitments
- Ability to communicate technical needs and solutions to product partners
We value being together
We believe being together enables stronger relationships, collaboration, and culture.
This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado
Perks at Findhelp
•401k & equity grants
•Free food and onsite gym at our Austin HQ
•Paid parental leave
•Competitive PTO & 10 paid holidays
•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
•Dog-friendly office in Austin HQ
•24/7 access to telemedicine and counseling
•Book Purchasing Program
We’re building a diverse, inclusive team
You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.
Here are some of the ways we support our staff:
•Culture Committee
•Leadership Development Training
•Paid Volunteering Time
Skills Required
- 8+ years working as a professional software developer
- Experience architecting a feature for long-term success
- Excellent technical writing and communication skills
- Experience writing technical designs and breaking down complex features
- Familiarity with Python and ReactJS
- Good understanding of SQL, ORMs, and non-relational databases
- GCP experience preferred, but other cloud experience is welcome
- Understanding of web performance strategies and metrics
- Experience with or a strong understanding of microservices
What the Team is Saying
Vincent
Network Curator
Angel
Program Manager
Christina
Senior Customer Success Manager
Frank
Senior Staff Software Engineer
Findhelp Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision coverage are positioned as competitive, with an HDHP option covering 100% of employee‑only premiums and access to One Medical and mental‑health resources. Employer‑paid short/long‑term disability and basic life insurance strengthen overall health and protection.
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Leave & Time Off Breadth — Time‑off provisions include PTO, paid holidays, volunteer time off, and compassionate leave. Paid parental leave for birthing/adoptive and non‑birthing parents adds meaningful family support.
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Wellbeing & Lifestyle Benefits — Onsite and cultural perks feature free daily meals and snacks in hub offices, onsite gym access, and pet‑friendly spaces. Community and growth programs such as ERGs, LinkedIn Learning, a book stipend, and technical fellowships round out lifestyle support.
Findhelp Insights
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The Company
What We Do
We’re powering a better social safety net. Building healthier and happier communities starts with supporting the whole person. That’s why Findhelp was founded in 2010: to connect all people in need to the programs that serve them with dignity and ease. Our software platform enables community organizations, governments, and businesses across industries to easily manage and coordinate care. From screening and closed-loop referrals to outcomes tracking and actionable health equity insights, Findhelp is leading the modernization of the social safety net. For more information, visit https://company.findhelp.com.
Why Work With Us
Our unique platform connects people to over half a million resources across the nation, ensuring that support is accessible for everyone. Join us in our mission-driven culture to create meaningful change, empowering individuals with the resources they need to thrive—all while prioritizing privacy and security.
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Findhelp Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
You can expect to be in-office Monday-Thursday if you’re applying to positions in Austin, TX, Madison, WI, and Denver, CO.
Typical time on-site:
4 days a week
