Top Tech Jobs & Startup Jobs

Provides Tier 1 and 2 software support through portal, email, telephone, and chat. Documents issues, communicates proactively about failures, escalates complex problems to Engineering, and participates in on-call coverage. Maintains knowledge resources, identifies support trends, meets service and satisfaction goals, contributes to projects, and mentors new team members. Requires B2B software support experience, ticketing and CRM proficiency, Windows and Microsoft Office experience, strong communication skills, and familiarity with integration technologies preferred.

Performs actuarial analysis and reporting for reserving, forecasting, portfolio analysis, budgeting, and capital functions. Develops loss estimates, evaluates reserve assumptions, validates results, investigates variances, and supports insurance-related IT projects. Uses databases, query tools, financial models, and predictive modeling to analyze technical results and communicate findings to Underwriting, Finance, Sales, and executive stakeholders.

Manage and maintain accurate financial records, use QuickBooks and SQL to analyze data, assist with budgets and forecasts, ensure accounting compliance, support audits, and collaborate to improve financial processes.

Manages information security and vulnerability remediation for DoD systems. Responsibilities include analyzing ACAS scans, applying patches and security fixes, troubleshooting Windows systems, repackaging software with PowerShell, reviewing configurations against DISA STIGs, supporting HBSS, and meeting customer service and ticket-resolution metrics. Requires Windows, Active Directory, hardware, scripting, cybersecurity tool, communication, and customer support expertise, plus Security+ certification and a TS/SCI clearance.

Leads complex technical programs for an enterprise client, coordinating engineering, operations, and sales stakeholders. Responsibilities include defining outcomes, building delivery plans, managing risks and dependencies, establishing governance, driving change, and communicating performance. The role also requires applying AI agents to program orchestration, scaling program-management practices, and providing technical guidance on software development and platform architectures.

Oversee internal audits and evaluate operational processes for compliance, efficiency, quality, and scalability. Identify business risks and process inefficiencies, recommend data-driven improvements, manage implementation projects, develop standardized procedures and performance measures, and present outcomes to leadership. Collaborate with departments and financial teams to support process governance and sustain operational improvements.

Create bilingual English and Chinese visual assets across digital advertising, social media, sales collateral, events, product education, video, and employer branding. Maintain brand consistency, design systems, templates, and asset libraries while supporting marketing, sales, customer success, and product teams. Prepare print-ready materials, collaborate with vendors, manage design requests, and use performance data and AI tools to improve creative output.

Drive revenue growth for procurement and compliance SaaS products by managing the full sales cycle across mid-market hospital pharmacy accounts. Generate pipeline, prospect new and existing customers, achieve recurring-revenue quotas, engage senior stakeholders, deliver presentations, negotiate contracts, maintain CRM reporting, and collaborate with marketing, business development, clinical strategy, customer success, and implementation teams. The role is remote across the continental United States and requires occasional travel.

Executes Shopify ecommerce builds, product launches, merchandising, promotions, SEO content implementation, and quality assurance for Bulletproof.com. Configures product pages, landing pages, collections, metafields, metaobjects, discounts, subscriptions, navigation, redirects, and marketing assets. Publishes WordPress content, validates development and production deployments, documents defects, retests work, and creates standard operating procedures. Works independently against defined deliverables and deadlines in a fully remote, five-month contract.

Manage and grow city partnership accounts through renewals, expansion, adoption of AI-powered features, and strategic relationship management. Build customer success processes and playbooks, serve as a trusted advisor to senior stakeholders, synthesize customer insights, and collaborate with product and sales teams to improve offerings and targeting. This onsite role requires strong client services, communication, problem-solving, and project management skills.