Top Tech Jobs & Startup Jobs

The Client Support Manager will transform support operations by developing a support strategy, leading a team, managing SLAs, and enhancing client engagement processes.

Lead customer insights and segmentation strategy to optimize targeting, personalization, and lifecycle performance. Partner with Marketing, Digital, and executives to define metrics, translate data into actionable playbooks, specify data models and attributes, leverage customer research and AI, and drive test-and-learn programs. Manage day-to-day team operations and career development while ensuring insights inform campaign planning and improve long-term customer value.

Support global marketing execution through content creation, Canva design, social media (LinkedIn) management, HubSpot marketing operations, webinar administration, analytics, AI-assisted content production, and event support. Coordinate vendor and budget tasks while maintaining brand standards and marketing calendars.

Short-term (3 month) remote contract to manually review, validate, and update records across multiple web-based CRM systems. Use Salesforce and Google Sheets to match and correct data, research unclear or missing information using internal/external sources, and collaborate with leaders to ensure accurate final deliverables.

The Social Media & Marketing Coordinator will execute digital and social marketing campaigns, create content for social media, and manage email marketing efforts while collaborating with various teams.

Lead the technical direction and roadmap for a spacecraft product line (e.g., ADCS, star trackers, reaction wheels, power). Translate customer requirements and market signals into engineering priorities, run trade studies, support proposals and investment planning, contribute to technical reviews and customer engagements, and maintain product consistency across lifecycles. Align stakeholders, clarify tradeoffs, and help teams deliver repeatable, mission-capable products.

Provide empathetic, real-time technical support via calls, chat, and email; troubleshoot platform issues, maintain help resources, escalate bugs and enhancement requests to Product, and partner with Customer Success to maximize user outcomes.

Manage and grow North American boutique partnerships by driving sales, optimizing operational performance, negotiating commercial terms, conducting business reviews, onboarding boutiques, and collaborating cross-functionally to meet service and profitability KPIs.

Design, build, and maintain full-stack applications using Node.js, TypeScript, React, and GraphQL/REST. Implement responsive, accessible UIs, develop scalable backend services and APIs, write testable code, participate in code reviews, and collaborate with product, design, and engineering teams to troubleshoot and optimize performance.

Design, build, deploy, and maintain enterprise-grade chatbots and AI agents using Microsoft conversational technologies. Integrate bots with enterprise systems (MuleSoft, Salesforce, PeopleSoft), implement hybrid NLU/LLM solutions (CLU, Azure OpenAI, RAG), optimize conversational flows, monitor analytics, and collaborate with product and UX teams to improve user experience and escalation workflows.