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Leads senior client relationships for major global brands, overseeing account health, growth, profitability, and delivery quality. Guides digital product and services engagements, advises senior stakeholders, identifies expansion opportunities, directs multidisciplinary teams, manages forecasting and resourcing, and mentors account staff. The role requires strong digital product expertise, commercial judgment, strategic communication, and regular travel for client collaboration.

The Senior Accountant/Analyst supports monthly close, journal entries, reconciliations, margin and mix analysis, forecasting, budgeting, audits, and internal controls. The role partners closely with Sales, Accounts Receivable, Operations, Supply Chain, Engineering, and HR, analyzing variances, working capital, freight costs, rebates, discounts, and financial performance. It serves as a finance liaison to Sales and Customer Service, with growth toward cost accounting specialization and leadership.

Supports manufacturing of complex security inspection equipment by improving production processes, applying Lean, Kaizen, and Six Sigma methods, resolving production issues, maintaining manufacturing bills of materials and work instructions, evaluating replacement parts, monitoring quality and safety standards, and coordinating cross-functional technical solutions. The role works closely with shop-floor manufacturing and service teams while tracking technical and schedule performance.

Sell Volvo vehicles by understanding customer needs, presenting products, conducting test drives, and delivering transparent purchase experiences. Build a repeat and referral customer pipeline through CRM follow-up and digital communication, collaborate with finance and management, complete paid product training, and meet monthly sales, gross, and customer satisfaction targets.

Own technical customer relationships for enterprise accounts from discovery through pilots, expansion, and adoption. Lead evaluations, proofs of concept, and integrations within customer environments; architect deployments across CI/CD, code review, testing, and deployment workflows. Partner with account executives to drive revenue, build technical champions, diagnose implementation issues, and communicate customer feedback to product teams. The role supports enterprise software customers and may involve air-gapped or private deployments.

Owns financial reporting for an operating region, including month-end close, balance sheet reconciliations, variance analysis, financial statements, audits, budgeting, internal controls, and regulatory reporting. Partners with regional operators and accounting leadership to improve procedures, ensure compliance, and provide analysis supporting business decisions. The role is hybrid in Frisco, Texas, with occasional Saturday work and overtime.

Own global CapEx consolidation, forecasting, reporting, variance analysis, executive deliverables, SEC reporting support, compliance, and internal controls. Lead the transition to Workday Adaptive Planning, develop automated dashboards and KPIs, maintain financial models, evaluate capital investments, and partner with finance and operational leaders to improve capital allocation and reporting accuracy.

Manages sales and operations planning, master production scheduling, demand forecasting, inventory levels, and production capacity. Coordinates Sales, Finance, manufacturing, purchasing, and production planning to align factory output with customer demand. Analyzes supply, labor, equipment, and material constraints; develops mitigation plans; improves ERP accuracy and planning processes; leads production scheduling; tracks KPIs; and drives inventory reduction and process improvements.

Leads Technical Account Management and Services Bureau teams delivering post-launch customer value and elevated support. Establishes operating models, service standards, escalation processes, and performance metrics. Partners with Sales, Customer Success, Product, Engineering, and Operations to improve adoption, retention, satisfaction, and revenue. Oversees executive customer engagements, incident resolution, account health, utilization, and scalable service delivery. Represents the program with high-visibility customers and travels domestically as needed.

Leads the organizational effectiveness strategy, including leadership and team development, performance management, employee engagement, mentorship, and organizational insights. Partners with executives and HR leaders to improve organizational health, culture, capability, and business performance. Oversees enterprise programs, facilitates leadership discussions, uses workforce data to guide decisions, and manages the Organizational Effectiveness team and resources.