Top Customer Support Jobs in Houston, TX

Provide one-on-one support to program participants, operate and monitor program tools, encourage goal setting and journaling, maintain accurate session notes, and create a welcoming, supportive environment. Communicate professionally and pass background and drug screening.

Manage assigned customer accounts across the entire order lifecycle, acting as single-point-of-contact for customers, distribution centers, and manufacturing. Resolve complex inquiries, ensure export compliance and accurate documentation, coach team members, support customer visits, and produce internal and customer reports to meet service level agreements.

Provide world-class customer care via digital channels for mortgage servicing inquiries. Resolve issues in writing, escalate and collaborate with team members, identify trends to improve experience, and maintain knowledge to ensure high customer satisfaction.

Enter and process sales orders for fuel, tanks, services and special projects; answer customer phone inquiries; coordinate deliveries with terminals; communicate with sales and dispatch; maintain accurate notes and prioritize multiple deadlines while delivering excellent customer service.

Provide member-focused support across JCC programs and events, perform administrative tasks using Microsoft Office, communicate professionally with members and staff, meet deadlines, work proactively and as part of a team, and be flexible for occasional evenings and weekends. May perform tasks outside immediate duties to enhance member satisfaction. Requires 3-5 years experience in relevant area.

Provide phone-based customer support; enter and process RMAs, quotes, and sales orders; coordinate with internal teams to ensure timely delivery; maintain CRM accuracy; follow up on transactions; meet service KPIs and drive process improvements.

Design, deliver, and improve hands-on service and repair training for Flow Controls products (especially Fisher valves). Lead in-person sessions, coach technicians, conduct competency audits, and travel to support training and audits up to 50%. Collaborate with product SMEs, mentor peers, and implement new training methods.

Provide frontline customer support via chat, email, and phone; troubleshoot product issues, guide onboarding, recommend features or plans, document interactions, meet performance metrics, and use AI-enabled tools to improve efficiency and customer outcomes.

Provide high-volume customer service to applicants seeking financial aid: assist with applications and documentation, perform accurate data entry, communicate promptly with internal and external customers, resolve issues, meet deadlines and performance goals, and manage multiple tasks in a fast-paced environment.

Provide administrative and tier-1 support for customer experience platforms and listing management. Manage survey programs, data integration, reporting of KPIs, user accounts, troubleshooting, and cross-functional stakeholder coordination to improve customer feedback and insights.