Top Customer Support Jobs in Houston, TX

Manage assigned customer accounts across the entire order lifecycle, acting as single-point-of-contact for customers, distribution centers, and manufacturing. Resolve complex inquiries, ensure export compliance and accurate documentation, coach team members, support customer visits, and produce internal and customer reports to meet service level agreements.

Own the customer experience for an automotive collision repair shop by answering calls, booking estimates, following up with leads, providing repair updates, coordinating media updates, managing review requests, processing payments, and maintaining accurate customer records. The role requires at least three years of high-volume, in-person customer-facing experience, strong phone skills, CRM familiarity, organization, accountability, and on-site availability.

Provide professional Korean-English interpretation for healthcare-related calls, accurately conveying messages while following interpreter protocols and codes of conduct. Responsibilities include handling calls, using medical and industry-specific vocabulary, completing professional training, reporting to a team leader, and explaining cultural nuances. The role is home-based, requires reliable wired internet and a headset, and may involve language testing and a background check.

Manages customer retention and collections activities, including delinquent account research, payment arrangements, disputes, cancellations, renewals, and service terminations. Handles high-volume customer communications, coordinates field representatives, routes departmental tasks, maintains account records, manages bankruptcy and NSF cases, and prepares legal documents when needed. Builds customer relationships, resolves complaints, reports customer insights, and supports retention goals.

Processes cardiac monitoring data and patient documentation, manages inbound customer inquiries, maintains accurate records, and handles incoming devices and inventory. Responsibilities include scanning, labeling, uploading, data entry, customer interaction documentation, discrepancy escalation, and compliant storage or disposal of equipment. The role requires accuracy, confidentiality, productivity, and the ability to handle equipment weighing up to 50 pounds.

Manages inbound customer communications, routes orders and inquiries, supports order processing, and communicates updates regarding shipments, back orders, and resolutions. The role handles calls, tickets, and chats; monitors automation channels; improves Zendesk and cross-functional processes; supports workload balancing; collaborates with Sales and Order Management; and works toward service-level, KPI, and customer-satisfaction goals.

Supports client service requests, researches and resolves client concerns, maintains client information in a CRM, completes administrative tasks, and assists with special projects. The intern works with local and centralized teams, follows compliance and risk procedures, ensures documentation requirements are met, and contributes to a positive client experience. This is a 10-week, full-time, in-office internship focused on professional development, mentorship, and financial services experience.

Provides customer and sales representative support by handling calls, researching accounts, resolving or escalating issues, maintaining interaction records, coordinating documentation, processing billing-related actions, and following up on complaints and requests. The role requires strong communication, problem-solving, organization, customer service, and administrative skills, with frequent use of internal systems and reporting trackers.

Provides phone, email, and online support for customer memberships, billing, accounts, and service questions. Researches concerns, explains solutions, partners with store and corporate teams, identifies customer feedback trends, and meets response-time goals. Requires strong communication, organization, attention to detail, technology skills, and willingness to learn.

Provides customer support through phone, email, and chat; processes orders, returns, RMAs, and backorders; answers product, pricing, inventory, and shipping questions; supports sales through product recommendations; maintains customer data in ticketing, ERP, and CRM systems; and coordinates with account managers and processing teams to resolve issues accurately.