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Manage large SAP programs or clusters of projects for global customers and partners. Responsibilities include program governance, delivery planning, scheduling, milestone and risk tracking, resource and financial reporting, approval gateways, dashboards, and escalation of issues. The role requires strong client engagement, SAP and ERP knowledge, project management office leadership, and coordination across geographically distributed teams.

Manage the full sales cycle from prospecting and account planning through negotiation, contracting, implementation, and completion. Build customer and partner relationships, identify market opportunities, support events and trade shows, maintain CRM records, forecast revenue, manage contracts, address complaints, and represent the organization in professional networks.

Manage full-cycle recruiting and serve as an HR Business Partner for the Tampa site. Partner with managers, coach employees, support performance and compensation processes, drive engagement and culture, guide workforce planning, maintain compliant HR operations, and provide regional support to other sites. The role requires independent execution in a fast-paced, high-growth technology environment and includes approximately 30% regional travel.

Serve as the post-sale technical advisor for customers, guiding onboarding, implementations, integrations, configuration, adoption, and technical enablement. Troubleshoot complex Tier 3 issues, coordinate resolutions with internal teams, document technical success plans, identify adoption risks, and translate customer feedback into product improvements. Support renewals and expansion by demonstrating value, delivering training and workshops, and helping customers achieve business and security outcomes.

Lead an integrated robot platform program from concept through development, industrialization, certification, launch, early-life reliability, and handover. Own program plans, milestones, dependencies, critical paths, costs, risks, trade-offs, and delivery gates. Coordinate engineering, software, manufacturing, supply chain, quality, certification, service, and commercial teams while influencing senior stakeholders without direct authority. Drive product readiness, make-or-buy decisions, external partner execution, and improvements to the company’s program-management practices.

Perform general accounting activities, including preparing and reconciling ledger accounts, recording and analyzing transactions, preparing financial statements and statutory reports, supporting budgeting and forecasting, analyzing variances, and assisting with accounting project documentation.

Supports consulting and research engagements for global healthcare clients through secondary research, quantitative and qualitative analysis, stakeholder interviews, evidence synthesis, and preparation of presentations, reports, models, proposals, and client communications. The Analyst collaborates with cross-functional teams on market access, pricing, patient engagement, real-world evidence, and health economics projects while developing knowledge of global healthcare systems.

Develops and delivers onboarding, continuing education, compliance, e-learning, and simulation programs for employees. Partners with departments, trainers, subject matter experts, and leaders to assess competency, analyze education metrics, identify process improvements, and standardize training. Creates instructional materials, facilitates courses and simulations, evaluates learning outcomes, manages surveys, supports participant onboarding, and researches emerging educational technologies. Travel to regional offices may be required.

Engage existing and prospective customers through outbound calls, address concerns, document feedback, maintain customer relationships, identify sales opportunities, process orders, track shipments, assist with quotes and pricing, and meet performance targets. The role also communicates customer feedback to leadership and supports operational improvements. This is an onsite call center position requiring reliable transportation, physical access throughout the facility, and the ability to lift at least 30 pounds.

Provides high-level administrative and operational support to the CEO, President, and executive leadership team. Responsibilities include calendar and travel management, meeting coordination, communications, records maintenance, project tracking, vendor liaison work, purchasing, onboarding, expense reporting, and executive dashboards. The role requires discretion with confidential information and occasional travel between company locations in a healthcare corporate environment.