Top Operations & Support Jobs in Detroit, MI

Provides help desk and onsite IT support across retail stores, foodservice locations, and the support office. Installs and troubleshoots hardware, software, networks, POS and e-commerce systems; manages Microsoft 365, Active Directory, SharePoint, user access, and technology assets. Monitors security alerts, assists with incident remediation, maintains system data, supports upgrades and openings, documents processes, and participates in on-call and occasional travel requirements.

Welcomes and assists customers in a retail automotive showroom, answers and routes multiple phone calls, uses intercom and office equipment, performs accurate data entry, manages competing priorities, and maintains a professional appearance. The role requires working during store hours, including nights, weekends, and holidays, with occasional vehicle driving.

Serves as the first point of contact for visitors, residents, staff, vendors, and applicants. Manages the front desk, answers and directs calls, maintains visitor logs, distributes mail and packages, provides information, and performs clerical tasks including filing, copying, and data entry. Supports facility survey readiness through professional conduct and accurate records while maintaining a welcoming and organized environment.

Provides front-line and escalated IT support for corporate and field staff. Responsibilities include Windows endpoint lifecycle management, user onboarding and offboarding, Microsoft 365 and Entra ID administration, ticket resolution, security support, documentation, AV and access-control support, and participation in infrastructure and security projects. The role is fully onsite and requires travel to metro-area properties.

Support test and validation engineers by coordinating vehicle test logistics, parts procurement, instrumentation, hardware/software updates, basic testing and documentation, fleet maintenance, and customer interfacing for prototype/validation vehicles.

Own end-to-end IT support, including onboarding, offboarding, access, hardware, and device recovery. Administer Okta, Google Workspace, MDM, collaboration tools, domains, DNS, and office technology. Build software and vendor management processes, implement security initiatives, document runbooks, lead IT improvement projects, and automate repetitive workflows.

Provides reception, administrative, scheduling, reporting, correspondence, meeting, supply ordering, and data-tracking support for a child advocacy center. Handles complex calls, greets families and partners, maintains confidentiality, assists with forensic interview and medical evaluation coordination, supports events, and travels between locations as needed.

Reviews and prioritizes risk and compliance cases, gathers evidence, applies enforcement actions, and maintains accurate records. Monitors anomalies, processes identity and eligibility documents, conducts compliance outreach, handles escalations, and communicates with contractors and internal teams. Tracks performance metrics, supports account activation and marketplace operations, maintains Help Center content, and contributes to process improvements and compliance projects.

Installs, configures, maintains, and troubleshoots IT hardware, software, networks, servers, databases, and virtualization systems in a manufacturing environment. Provides employee account setup, computer deployment, end-user support, system monitoring, data backup and security, documentation, training, and technical problem-solving. The role also supports cybersecurity defenses, coordinates with departments and the ACTIA Group, follows safety and compliance requirements, and may manage or develop team capabilities.

Provides end-user technical support and troubleshoots desktops, laptops, monitors, printers, servers, networking, and collaboration tools. Administers Windows Server, Active Directory, Microsoft 365, Teams, SharePoint, Hyper-V, VMware, cloud environments, and VPNs. The role also supports network infrastructure, manages vendors, diagnoses hardware and software issues, and delivers patient, customer-focused IT assistance.