Top Operations & Support Jobs in Detroit, MI

Provides high-level administrative, planning, and coordination support to executives and functional leaders. Manages complex calendars, meetings, travel, correspondence, presentations, events, expense reports, inventories, and special projects. Serves as a liaison with internal and external stakeholders, handles confidential information, and coordinates cross-functional activities while maintaining accuracy and professionalism.

Supports enterprise applications, technical environments, and data integrations for Corporate Development, joint ventures, and alliances. Responsibilities include requirements gathering, systems analysis, incident troubleshooting, infrastructure and data-flow documentation, integration management, testing, deployment support, data-quality monitoring, and stakeholder communication. The role coordinates with internal IT teams, vendors, and external partners to improve application reliability, governance, security, and operational processes.

Supports Legal Operations by improving matter management data, standardizing records, organizing legal spend information, and enhancing reporting accuracy. Uses AI tools such as Claude to identify inconsistencies and reduce manual data entry. Assists with law firm rate reviews, stakeholder coordination, workflow improvements, process documentation, legal vendor coordination, and data mapping across systems and templates.

Investigates and evaluates property damage at insured homes, prepares repair estimates, manages claims from initial notice through closure, explains coverage, supports customers with repairs and living arrangements, coordinates vendors, and may respond to catastrophe assignments. The role involves daily local fieldwork, vehicle-based inspections, occasional desk work, and limited travel for training and meetings.

Build and maintain AI-powered go-to-market systems that automate sales, expansion, marketing, forecasting, handoffs, and post-sales workflows. Optimize processes, maintain CRM data quality, test and monitor automations, connect GTM tools, and translate operational needs into scalable technical solutions. The role uses AI and iPaaS tools to surface next-best actions, improve deal velocity, and support customer lifecycle operations.

Provides first-contact technology support for hardware, software, network, and media-related issues. Manages routine media operations, tape restoration requests, operational health checks, third-party onsite restores, and secure data transfers. The role also identifies process improvements, supports media-related projects, guides other teams, and maintains accurate, efficient service delivery while handling physical lifting requirements.

Provides clerical and office support for a home health agency, including answering calls, filing, scheduling, data entry, reviewing reports, maintaining medical records, completing audits, processing physician orders, reviewing discharge charts, and communicating with patients, families, physicians, and referral sources.

Paid, onsite summer internship providing undergraduate students with project-based assignments, exposure to Federal Reserve Bank operations, professional development, collaboration with Bank leaders and subject matter experts, and opportunities to interpret data, present information, and support organizational decision-making.

Leads company-wide Revenue Operations, including commercial strategy, forecasting, pipeline and performance management, territory and quota planning, analytics, compensation, technology systems, and quote-to-cash optimization. Builds scalable operating processes, dashboards, and technology roadmaps while partnering with executive leadership. Recruits and develops teams across revenue operations, sales operations, analytics, systems, forecasting, deal desk, and compensation administration.

Supports the SVP of Product Marketing as a strategic executive partner. Responsibilities include complex calendar management, meeting preparation, stakeholder coordination, confidential information handling, global travel planning, event and offsite execution, expense reconciliation, organizational operating rhythms, project follow-through, and AI-enabled workflow improvement.