Top Operations & Support Jobs in Detroit, MI

Oversee apartment community operations across Michigan and Kansas, providing leadership and support to property managers and teams. Ensure operational efficiency, high property standards, leasing and marketing effectiveness, analytical reporting, Fair Housing compliance, cash-flow growth, and long-term property value. The role requires frequent travel across properties, plus occasional property tours and site inspections.

Lead daily operations for a high-performance automotive testing laboratory. Manage technical personnel, staffing, scheduling, equipment utilization, customer programs, safety, quality, capacity, and operational performance. Improve throughput and profitability through process optimization and continuous improvement, while supporting capital planning and laboratory expansion. Coordinate with engineering, project management, business development, customers, suppliers, and senior leadership across complex automotive testing programs.

Serves as the organization’s reception and administrative contact by welcoming visitors, answering calls, managing appointments and conference rooms, handling mail and deliveries, coordinating travel and events, maintaining office supplies and shared spaces, monitoring visitor access, and providing general clerical support. The role also tracks company vehicle maintenance, apartment guests, facilities work, employee records, and office-related administrative activities.

Serves as the organization’s front desk representative by greeting visitors, answering calls, scheduling appointments, coordinating travel and events, managing deliveries, supplies, badges, conference rooms, and company vehicles. Provides administrative and clerical support, monitors office facilities and janitorial services, maintains records, and supports HR-related activities. Requires strong professionalism, communication, organization, multitasking, and time-management skills in a primarily office-based environment.

Administers wireline and wireless telecommunications services, including ordering, cancellations, transfers, circuit and device inventory, carrier coordination, outage tickets, invoice reviews, billing disputes, credits, and telecom cost optimization. Maintains service and billing data in Quickbase, collaborates with IT Procurement, Asset Management, and Controlling, and reports telecom KPIs to IT and business leadership.

Leads Accounting, Treasury, Insurance and Risk, Technology, and Marketing functions. Establishes priorities, accountability, and performance standards; develops departmental leaders; partners with executives on strategy, budgeting, forecasting, risk management, technology enablement, digital transformation, and marketing alignment. Drives organizational performance, operational excellence, cross-functional collaboration, continuous improvement, and scalable growth.

Manage and maintain workers’ compensation claims, including investigations, adjustments, file reviews, benefit calculations, payments, and coordination with injured workers, attorneys, medical providers, vendors, and client accounts. The role requires knowledge of applicable state workers’ compensation laws, independent judgment, strong organization, communication skills, computer proficiency, and an adjuster license or willingness to obtain one within four months.

Provides help desk and onsite IT support across retail stores, foodservice locations, and the support office. Installs and troubleshoots hardware, software, networks, POS and e-commerce systems; manages Microsoft 365, Active Directory, SharePoint, user access, and technology assets. Monitors security alerts, assists with incident remediation, maintains system data, supports upgrades and openings, documents processes, and participates in on-call and occasional travel requirements.

Welcomes and assists customers in a retail automotive showroom, answers and routes multiple phone calls, uses intercom and office equipment, performs accurate data entry, manages competing priorities, and maintains a professional appearance. The role requires working during store hours, including nights, weekends, and holidays, with occasional vehicle driving.

Serves as the first point of contact for visitors, residents, staff, vendors, and applicants. Manages the front desk, answers and directs calls, maintains visitor logs, distributes mail and packages, provides information, and performs clerical tasks including filing, copying, and data entry. Supports facility survey readiness through professional conduct and accurate records while maintaining a welcoming and organized environment.