Top Operations & Support Jobs in Detroit, MI

Manages the operational health and effectiveness of the Ford account by maintaining reporting, financial and pipeline visibility, Salesforce data, pursuit governance, contracts, SOWs, change requests, and account processes. Coordinates sales, delivery, finance, and operations teams; prepares executive dashboards and presentations; tracks risks, actions, and commitments; and supports account planning, resource coordination, and leadership governance.

Provides reception and front-office support for a convention center, welcoming visitors and managing calls, mail, calendars, meetings, records, correspondence, and office supplies. Supports Purchasing with requisitions, purchase orders, vendor records, procurement documentation, scheduling, and communications. Requires strong organization, customer service, confidentiality, Microsoft 365 proficiency, and the ability to manage competing priorities in a fast-paced onsite environment. Evening, weekend, holiday, emergency call-out, physical activity, and equipment-operation requirements apply.

Provides first-line IT support to approximately 3,500 employees through phone, email, and in-person channels. Diagnoses and resolves hardware and software issues, documents ServiceNow tickets, provisions laptops, administers mobile device tools, audits IT assets, triages escalations, and maintains support documentation. This is a part-time, on-site internship requiring strong communication, reliability, customer service, flexibility, and physical ability to handle equipment.

Part-time seasonal role logging Detroit Lions game-day video assets in Iconik. Responsibilities include tagging footage with player, play, yardage, and other metadata; transcribing descriptions; and completing logs by the following morning. Requires evening and overnight availability, NFL knowledge, basic video-format understanding, technical troubleshooting ability, strong writing skills, accuracy, organization, and schedule flexibility. Adobe Premiere, Adobe Media Encoder, and Catalyst Browse experience is preferred.

Provides administrative and project support for government engineering solutions projects. Responsibilities include maintaining project files, tracking schedules, budgets, expenditures, quality measures, orders, logistics, and past-due accounts; reviewing proposals; coordinating document flow and meetings; supporting office operations; and managing customer invoicing. Requires a high school diploma, at least two years of project support experience, strong communication and documentation skills, accounting knowledge, and proficiency with office tools.

Serra Rochester Hills invites candidates to submit a general application for career opportunities at its Ford, Buick, and GMC dealership. The dealership is part of Serra Automotive Group, a large multi-state automotive retail organization offering opportunities for personal and professional growth. No specific position, responsibilities, qualifications, compensation, travel, or clearance requirements are provided.

Handles high-complexity commercial general liability and auto claims, including litigated files. Investigates losses, evaluates coverage, liability, damages, reserves, contractual indemnification, and additional insured issues. Works with agents, policyholders, attorneys, and external resources to negotiate and resolve claims while controlling costs. Reviews policies and legal pleadings, communicates coverage decisions, and contributes to cross-functional process improvements.

Provide high-touch client service and administrative support to Financial Advisors/Private Wealth Advisors. Handle money movement requests, account inquiries, data entry, meeting logistics, digital tool enrollment, and prepare client materials while maintaining policies and participating in firm initiatives.

Provide high-level administrative and strategic support to C-level executives: manage complex calendars, meetings, travel, expense reporting, and stakeholder communications; prepare executive materials and presentations; coordinate agency workflows, onboarding, and events; maintain organized digital systems and drive process improvements across operations.

Provide Tier I end-user support via phone, email, and web; troubleshoot Windows desktops, Active Directory, Office apps, Gmail, networking and malware; log and track incidents; ensure proper system configurations; work rotating shifts for a 24x7 helpdesk.