Top Operations & Support Jobs in Detroit, MI

Provides onsite network administration and IT support for a large convention center. Maintains network infrastructure, servers, cabling, wireless and telecommunications systems; monitors performance; troubleshoots outages; manages backups and disaster recovery; coordinates vendors; supports users and events; and recommends infrastructure improvements. The role also installs equipment, trains users, and may work evenings, weekends, holidays, at heights, and in confined spaces.

Coordinates office operations and administrative support for architecture and engineering teams. Responsibilities include managing project information, calendars, meetings, records, contracts, specifications, proposals, submittals, and insurance certificates. Supports HR initiatives and onboarding, coordinates vendors and supplies, reconciles expenses, and manages safety training, emergency planning, reception, and guest services. Requires three or more years of relevant administrative experience and Microsoft Office proficiency.

Manage Detroit Powertrain parts data in the Paragon aftermarket system, ensuring service-item availability and accurate technical documentation. Analyze engineering and production changes, identify aftermarket parts needs, configure data, and develop reports tracking inconsistencies. Collaborate with Aftermarket, production, and IT teams to improve processes, provide technical support, and prepare leadership presentations. The role requires strong analytical, communication, organizational, and Microsoft Office skills.

Provides front-desk customer service and administrative support, including answering calls, greeting visitors, preparing correspondence, processing and tracking permits, coordinating inspections, and completing filing, faxing, copying, and data-entry tasks. Requires strong communication, organization, multitasking, follow-through, computer proficiency, and accuracy in a high-volume environment. The schedule is Monday through Friday with a rotating Saturday shift.

Provides administrative and data management support to program staff by auditing participant files, tracking training and compliance requirements, processing incident reports, entering and exporting database information, preparing reports and correspondence, managing petty cash and office supplies, processing mail, and providing switchboard backup.

Provides hands-on IT support for manufacturing and plant systems, including hardware, software, production applications, networking, Microsoft 365, scanning, and printing. Troubleshoots and escalates technical issues, deploys devices and applications, supports upgrades, maintains documentation, trains users, monitors infrastructure, and partners with plant and IT teams on technology improvements. Requires strong customer service, prioritization, troubleshooting, and communication skills.

Manages daily office operations, facilities, vendors, supplies, purchase orders, events, and administrative support for sales offices and leadership. Coordinates customer training and events, prepares HR, finance, and sales data, maintains records and databases, supports I-9 verification, creates promotional communications, updates social media, and facilitates fleet leases. The role also leads wellness activities and supports marketing, reporting, and office communications.

Supervises call center associates, monitors attendance and performance, coaches team members, manages corrective actions, ensures customer service KPIs and financial targets are met, handles escalated calls, communicates expectations, conducts team meetings, and promotes organizational values. The role requires mandatory team leadership experience, C1/C2 German, English proficiency, strong communication, coaching ability, and schedule flexibility.

Participates in a 12–18 month rotational training program across branch operations, warehouse, customer service, management, business systems, and leadership development. Works with mentors and process coaches, builds operational and team leadership skills, partners with customers, completes a capstone project, and prepares for future operations leadership opportunities. Relocation after program completion and availability to start between March and June are preferred.

Provides Level 1/2 technical support for onsite and remote employees and limited external clients. Troubleshoots hardware, software, Microsoft 365, networking, cloud, and enterprise systems; manages tickets, device deployments, inventories, documentation, onboarding, patching, security standards, and conference room technology. Supports Active Directory, Azure, DNS, DHCP, endpoint management, and remote users while participating in on-call rotation and escalating issues as needed.