Top Operations & Support Jobs in Dallas-Fort Worth, TX

Leads technology operations and strategy across 215 restaurant locations and four brands. Oversees enterprise and restaurant systems, service delivery, infrastructure, cybersecurity, compliance, vendors, budgets, business continuity, platform configuration, technology launches, and cross-functional programs. Manages the technology organization, improves Freshservice workflows and asset records, supports operational escalations, advises executives, and promotes responsible AI adoption.

Own revenue operations and FP&A processes, including pipeline governance, forecasting, Salesforce reporting, account planning, annual planning, budgeting, variance analysis, and scenario modeling. Partner cross-functionally to align pipeline, bookings, staffing, utilization, and revenue data, improve forecast accuracy, streamline opportunity-to-assignment processes, and provide leadership with actionable performance insights.

Supports assigned teams with routine administrative, operational, and project-related tasks. Responsibilities include data entry, documentation, file organization, information gathering, report and presentation support, task coordination, and participation in meetings and training while developing foundational business-process knowledge under close supervision.

Provides onsite deskside, telephone, email, and walk-up technical support for firm users. Responsibilities include troubleshooting hardware, software, mobile devices, peripherals, Microsoft 365, Intune, and Windows 11; installing and configuring equipment; managing inventory; supporting video conferences; tracking tickets; and participating in on-call and seasonal extended-hour coverage.

Provides high-level administrative and operational support to the CIO and President. Responsibilities include calendar and travel coordination, correspondence and presentation preparation, confidential information management, project and meeting support, action-item tracking, stakeholder liaison, document management, expense processing, and data reporting. Requires strong organization, communication, discretion, Microsoft Office proficiency, and at least three years supporting senior executives.

Provide customer support through phone, email, and chat by processing orders, answering product, pricing, shipping, and account questions, recommending solutions, and assisting with online ordering. The role includes comprehensive training, relationship building, and delivering high-quality service. This full-time position is onsite in Irving, Texas, with weekday shifts.

Review and investigate borrower written disputes (Qualified Written Requests), research loan histories and policies, identify root causes, execute corrective actions, compose formal written responses within regulatory deadlines, and coordinate with operational partners to resolve complaints.

Provides comprehensive administrative and operational support to the Executive Department. Responsibilities include executive meeting and calendar coordination, hospitality and office supply management, guest reception, facilities ticket tracking, courier arrangements, vendor purchasing, meeting room readiness, and employee recognition materials. The role requires strong organization, communication, discretion, customer service, project coordination, and Microsoft Office skills, with at least five years of related experience.

Welcomes residents, visitors, staff, and candidates; answers questions; receives and dispatches emergency calls; monitors resident emergency pull cords; tracks resident statuses; maintains census and absence records; manages resident directories, packages, and mail distribution. The role requires receptionist experience, strong verbal communication, and multitasking ability.

Provides financial, billing, administrative, and operational support for third-party logistics sites. Responsibilities include revenue and cost variance analysis, billing issue resolution, KPI tracking, P&L reporting support, client and stakeholder coordination, office administration, business continuity support, and continuous improvement initiatives.