Top Operations & Support Jobs in Dallas-Fort Worth, TX

Provide second- and third-level technical support for FRFS Connectivity Testing and Integration, coordinate customer onboarding and network testing, manage technical projects, maintain test lab environments, document procedures, troubleshoot connectivity and system issues, liaise with customers/vendors/internal teams, and provide after-hours support as needed.

Lead and manage the National IFM Operations overseeing facilities management for critical environments, ensuring operational excellence and client satisfaction across multiple regions.

Manage day-to-day office operations, vendor relationships, budget, facilities, supplies, and employee experience. Provide executive administrative support, coordinate recruiting/onboarding, handle travel and visitor logistics, liaise with IT, and plan company events while implementing process improvements and researching AI/automation to streamline workflows.

Process and assess life insurance applications for medical, nonmedical, and financial risks; communicate with producing agents/agencies via phone, email, and CRM; resolve application issues, collaborate with team, and maintain accurate workflow system records to deliver excellent customer service.

Handle inbound/outbound mail and deliveries, sort and scan medical forms and faxes, log special deliveries, distribute packages, support special mailings, maintain mailroom equipment, participate in shredding program, and return x-rays for dental claims.

Lead standardization and continuous improvement of project delivery processes for the Project Operations and Risk group. Drive process documentation, mapping, performance measures, change management, and process improvement initiatives. Mentor process owners, scope and manage improvement projects, and coordinate intake, prioritization, resourcing, and communications to improve project delivery and mitigate risk.

Provide day-to-day administrative support to engineering teams: maintain standards and confidentiality, manage meetings/travel/mail, support project operations, assist with engineering administrative tasks, and collaborate across teams to meet project goals and budgets.

Provide phone and written customer support for pharmacy retail and mail-order prescriptions; research and resolve claims and membership issues; coordinate with internal teams and guide customers on available tools and options to ensure timely, high-quality resolution.

Lead SITECH division strategy and operations, overseeing sales, product support, services delivery, financial/resource allocation, and team development. Drive customer value with construction technology expertise and ensure safety, budgeting, and performance targets.

Provide front-desk and executive administrative support to the COO: answer multi-line phones, greet visitors, prepare correspondence, manage mail, schedule and arrange domestic/international travel, coordinate meetings and events, manage calendars, oversee office maintenance and vendors, and perform other administrative tasks while maintaining confidentiality.