Top Cybersecurity & IT Jobs
As a Field Technical Support Engineer II at Markforged, you will provide exceptional technical support, develop product knowledge, troubleshoot issues, create documentation, conduct training, and perform on-site maintenance and repairs while ensuring a positive customer experience.
The Technical Support Engineer will provide in-house and off-site technical support for Integrated Solutions cameras, assist with troubleshooting, resolve support cases, and maintain documentation for external and internal usage. The role involves customer interaction, report generation, and collaboration with engineering teams.
The Technical Support Engineer will troubleshoot and resolve customer issues, provide timely feedback, and ensure proper documentation and reporting. This role involves working with various systems, supporting clients outside business hours, and maintaining communication with internal teams for issue escalation.
As a Technical Support Engineer at Sigma Computing, you will assist customers with diagnosing and resolving complex technical issues while collaborating with cross-functional teams to enhance service performance. You'll also work on automating processes and improving issue resolution strategies.
The IT Support Engineer will troubleshoot tech issues, configure and deploy hardware, implement and monitor IT infrastructure, assist in office relocations, maintain user accounts, and support both proprietary and third-party software applications. An emphasis on service delivery and collaboration with a positive mindset is crucial for success.
The Jabra Support Engineer, Tier 2 will resolve technical escalations from Tier 1 support, consult with Tier 3 support, and manage ticket communication with stakeholders. Responsibilities include reproducing technical issues, maintaining expertise in audio/video tech, and training Tier 1 specialists.
The Senior IT Support Engineer at Altana will provide high-level customer service, maintain the internal service catalog, manage end-user computer lifecycles, troubleshoot network issues, enforce data protection laws, and ensure IT operational efficiency. This role requires a proactive approach to technology and exceptional support skills for internal users.
The Senior Technical Support Engineer will resolve complex customer technical issues related to VMware virtualization technologies, support the team and operations, and engage with customers and engineering teams to enhance service quality. Responsibilities include troubleshooting, training, and potentially visiting customer sites.
The Tech Support Engineer role focuses on ensuring system stability and integrity by managing and supporting in-house information systems. Key responsibilities include maintaining Windows servers, monitoring system alerts, providing technical support for collaboration tools, and managing Active Directory and Microsoft 365 services. The position requires on-call support during off-hours and involves troubleshooting issues related to system security and performance.
The Sr Support Engineer 1 is responsible for ensuring customers receive value from Blue Yonder's Supply Chain Planning solutions. This role involves supporting the implementation of solutions, investigating and resolving customer-reported issues, and collaborating with global operations teams. The engineer will also support SaaS customers in Azure environments during and post-implementation phases.
The Senior Support Engineer will troubleshoot complex issues related to Terraform, ensure high levels of customer satisfaction, and serve as a liaison between customers and engineering. Responsibilities include solving technical problems, documenting customer environments, attending product meetings, and contributing to product documentation.
Full-time Senior IT Support Engineer role at Halcyon Financial Technology, L.P. providing executive-level user support to financial services clients on-site and remotely. Responsibilities include cloud technology adoption, system maintenance, cybersecurity, collaborating with team members, and ongoing professional development. Must have 6+ years of technical support experience, macOS and Windows Desktop expertise, and strong communication skills.
Provide advanced technical support for hardware and software issues, maintain IT infrastructure, manage endpoints, troubleshoot technical issues, install and configure software, and train end users on IT resources. Requires in-depth knowledge of hardware, Windows OS administration, and strong communication skills.
As a Technical Support Engineer, you will resolve complex technical issues and ensure effective customer communication while collaborating with various teams. You will take ownership of customer problems, manage issue resolution, and enhance customer experience based on insights gained.
The Support Engineer 3 role involves delivering incident resolution focusing on root cause analysis, managing escalations, developing proactive support strategies, and collaborating with other engineers and managers to improve customer outcomes. This position emphasizes technical expertise in Microsoft products and requires effective communication with both technical and business stakeholders.
As a Technical Support Engineer at Appspace, you'll provide advanced troubleshooting for software, hardware, and network issues. Key responsibilities include resolving customer issues via various communication channels, identifying root causes, advising on network requirements, and documenting interactions in the company's CRM.
As a Technical Support Engineer, you will assist Legion customers by diagnosing and troubleshooting software issues, escalating critical problems to engineering, and providing end-to-end resolution. Your responsibilities include managing support tickets, communicating with customers, documenting troubleshooting steps, and becoming an expert on Legion's product configurations.
As a Senior Technical Support Engineer, you will work closely with customers to troubleshoot and resolve issues related to the Ditto platform. You will advocate for customer needs, provide technical support, collaborate with engineering for problem resolution, and create knowledge base articles, ensuring high customer satisfaction and 24x7 coverage.
The Technical Support Engineer will drive the stability of voice platforms, support networks, and develop automation solutions. They will lead technical initiatives, manage problem escalations, provide Level 3 support, and collaborate with cross-functional teams to improve network systems.
As a Cloud Support Expert, you will troubleshoot customer issues, provide guidance on SaaS products, monitor system performance, and ensure customer satisfaction by resolving technical problems effectively. You'll conduct training sessions, maintain documentation, and collaborate with various teams to enhance the customer experience and support tools.
As a Process Support Engineer, you'll guide products through their lifecycle from concept to qualification. You'll optimize product recipes, collaborate with R&D teams, and support customers in manufacturing advanced semiconductor chips. Responsibilities include on-site installations, system diagnostics, experiment design, data analysis, and troubleshooting complex issues.
The Systems Support Engineer I provides technical support for clients, handling support tickets, inbound calls, troubleshooting Windows and Mac OS issues, and managing services like Office 365. Responsibilities include enhancing customer service through ITIL practices and improving user uptime through effective problem resolution.
The Application Support Engineer provides tier 1 and tier 2 support for collaboration tools, including Office 365, Zoom, and Box. Responsibilities include troubleshooting issues, configuring collaboration platforms, managing user accounts, and assisting with virtual events. This role requires strong communication and problem-solving skills and aims to improve productivity and efficiency through technology.
As an IT Technology Support Engineer at Fugro for the Americas region, responsible for maintaining stability, security, and performance of the organization's IT infrastructure. Key duties include network and server management, system configuration, user support, documentation, and continuous improvement initiatives.
The Senior Support Engineer will troubleshoot complex issues related to HCP Products, communicate with customers to provide resolutions, contribute to product documentation, and advocate for customer satisfaction. Responsibilities include debugging, collaboration with account managers, documentation, and continuous process improvement.
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