Top Cybersecurity & IT Jobs
The Technical Support Engineer is responsible for providing tier 3 support, investigating and managing advanced product and technical problems, and performing root cause analysis. They will also work with the DweloCare team to resolve complex customer issues and create efficient escalation processes.
As an Imagery Support Engineer, you will optimize satellite tasking for hyperspectral imagery delivery to clients, provide technical customer support, troubleshoot issues, develop documentation, and ensure quality assurance checks on data.
As a Support Engineer at Mixpanel, you will assist users in overcoming technical challenges, utilizing our analytics platform, and enhancing their understanding of product features. Responsibilities include responding to customer inquiries, investigating bugs, documenting feature requests, and collaborating with the product and engineering teams to improve user experience.
As a Hardware Software Support Tech at PopCom, you will diagnose and resolve complex hardware and software issues, assist team members with their technical needs, and connect various devices. You will also document technical processes and communicate findings effectively with developers to enhance troubleshooting capabilities.
The Staff Desktop Support Engineer will provide Tier 2 support for Mac, Windows, and Linux users, manage user accounts and SaaS applications, and support manufacturing client systems. Responsibilities include troubleshooting technical issues, administering cloud infrastructure, and ensuring cybersecurity principles are applied in daily tasks.
The IT Support Engineer is responsible for providing technical support to end-users and maintaining client IT environments including networks and servers. The role involves troubleshooting Microsoft Windows issues, support coverage for clients, and may require occasional after hours work. Excellent customer service skills and self-motivation are essential.
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As a Technical Support Engineer at Pax8, you'll manage daily technical support cases for partners, resolve routine issues, and escalate cases as needed. You'll also maintain knowledge on relevant products and collaborate with vendors to ensure support efficiency.
The Associate Technical Support Engineer will provide first-line technical support to customers using Mimecast products, diagnosing issues, responding to queries, and escalating complex problems as necessary. The role involves documenting interactions, advising on solutions, refining knowledge resources, and maintaining excellent customer service in a fast-paced environment.
The Junior IT System Admin will provide technical support for system upgrades, incident response, and problem management. Duties include troubleshooting Windows systems, maintaining backups and applications, end-user support, configuring user access, and developing technical documentation. The role requires on-call support for mission-critical systems and collaboration with Project Management and Team Leads.
As a Support Engineer at Retool, you will assist Enterprise users in troubleshooting and resolving issues, collaborate with engineering teams, and advocate for customers’ needs. You will also guide users on best practices and contribute to a culture of continuous improvement in technical support processes.
The Support Engineer will resolve technical issues for customers, help integrate products into their e-commerce systems, troubleshoot challenges, analyze implementation scripts, and improve customer documentation to enhance self-service support.
The Support Engineer at Mixpanel will assist users in resolving technical queries and making impactful product decisions. Responsibilities include guiding customers through product features, responding to inquiries, documenting bugs, and collaborating with product teams. The role also involves developing technical skills and mentoring new team members.
The Linux Technical Support role involves providing technical assistance to enterprise customers by diagnosing and resolving complex issues related to Linux and other systems. Responsibilities include configuration help, documenting solutions, and participating in on-call support. Strong problem-solving and communication skills are essential.
As a Support Engineer for REST APIs, you will test and provide level 1 and 2 support for PUMA's data service applications. You will monitor REST APIs and Azure functions, troubleshoot technical issues, and assist external vendors. Collaboration with REST API developers on operational guides and deployment plans is essential.
Top Companies Hiring Cybersecurity + IT Roles
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