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The IT Support Engineer will troubleshoot tech issues, configure and deploy hardware, implement and monitor IT infrastructure, assist in office relocations, maintain user accounts, and support both proprietary and third-party software applications. An emphasis on service delivery and collaboration with a positive mindset is crucial for success.
The Applications Support Engineer will provide technical support in Oracle EBS Finance modules, solve production issues, conduct root cause analyses, and collaborate with IT and business teams to ensure timely finance period activities.
The Application Support Engineer will enhance customer satisfaction by providing technical support, customizing the Icertis product, and managing customer relationships. Responsibilities include troubleshooting, deploying updates, defining bugs, and mentoring team members, while ensuring adherence to Agile methodologies.
The IT Support Engineer will maintain and support the IT infrastructure, manage technologies, address technical challenges, and optimize IT services. Responsibilities include system administration, user support, documentation, asset management, and collaboration with IT teams to resolve issues in both remote and on-site environments.
The Apps Support Engineer partners with technology teams to enhance integration functions, analyzes system logic to identify issues, and recommends solutions. They document requirements, formulate systems scope and objectives for high-impact applications, and provide expertise in apps support operations.
Tier III Software Support Engineer responsible for handling escalated technical issues, coordinating POS PSI implementations, and providing code deliverables. Also requires experience with Java Back End Software technology. Responsibilities include bug documentation, customer issue resolution, technical escalations, mentoring, knowledge base content creation, and more.
As a Technical Support Engineer at Tenable, you will provide exceptional support for vulnerability assessment and compliance auditing software. Your role involves troubleshooting customer issues, analyzing scan results, and maintaining product knowledge. You will also work closely with various teams and contribute to enhancing customer satisfaction while ensuring timely problem resolution.
The Lead Technical Support Engineer is responsible for overseeing the academic and administrative server and cloud infrastructure, leading a team of Technical Support Engineers, troubleshooting server issues, and ensuring stable IT operations. The role involves mentoring team members, monitoring performance, and collaborating with stakeholders to maintain client plans.
The Associate Engineer in Tech Support at Nagarro will engage with innovative technology and handle challenging problems. The role focuses on developing solutions and improving user experiences in a dynamic work environment.
As a Senior Technical Support Engineer at Palo Alto Networks, you will engage with customers, providing technical support, fault isolation, root cause analysis, and collaborating with engineering teams for product improvement. Your role involves addressing complex issues, offering personalized assistance, and facilitating better security practices for clients, while also authoring technical documentation.
The Platform Support Engineer provides front line support for a quantitative trading platform, handling production issues and collaborating with development teams for deployments. Responsibilities include automating processes, managing large-scale environments, and ensuring performance and reliability of trading systems.
The Systems Support Engineer I is responsible for providing customer technical support, handling technical requests, and escalating issues. The role focuses on maintaining user uptime, improving computing experiences, and delivering exceptional customer service, all while collaborating within the team to resolve problems effectively.
The IT Support Engineer will support end users and systems, resolving issues related to hardware, software, networks, and applications. Responsibilities include troubleshooting, proactive problem resolution, support of global cybersecurity measures, and mentoring junior engineers. The role emphasizes creating a positive IT experience and maintaining strong relationships with clients.
As a Technical Support Engineer, you will assist customers in diagnosing and resolving complex technical issues, collaborate with development teams to optimize service performance, and engage in cross-functional teamwork to enhance user experience, while participating in on-call duties and process improvements.
The Application Support Engineer will provide Level 2 support for production environments, ensuring stability and resolving technical issues. Responsibilities include troubleshooting Java applications, analyzing incidents using SQL, managing UNIX processes, and collaborating with development teams for efficient issue resolution.
As a Technical Support Engineer, you will assist customers in diagnosing and resolving technical issues, collaborating with development and cross-functional teams. You will improve service performance through best practices and tools, participate in projects, and document resolution patterns. The role requires excellent communication and a strong desire to enhance processes.
The Systems Support Engineer will provide support to internal team members and customers, managing incidents and problems effectively, handling tickets, monitoring performance, and maintaining technical documentation. The role involves collaborating with various teams to resolve issues and ensure high-quality service delivery.
The Senior Technical Support Engineer will provide exceptional technical support to the Executive Leadership Team, solve complex IT issues, manage device onboarding, oversee security assessments, and collaborate with IT teams to optimize processes, driving innovation and enhancing employee experience.
The Systems Support Engineer is responsible for providing internal support for Red River team members and customers, handling incident and problem management, ticket escalations, performance monitoring, advanced IT troubleshooting, and maintaining technical documentation and infrastructure. This role requires strong collaborative and empathetic skills to foster client relationships and support.
The IT Applications Support Engineer is responsible for maintaining IT systems for print operations, troubleshooting technical issues, collaborating with vendors and internal teams, and enhancing system performance. The role requires monitoring print systems, supporting file transmission protocols, ensuring compliance, and preparing documentation to improve operational efficiency.
Full-time Senior IT Support Engineer role at Halcyon Financial Technology, L.P. providing executive-level user support to financial services clients on-site and remotely. Responsibilities include cloud technology adoption, system maintenance, cybersecurity, collaborating with team members, and ongoing professional development. Must have 6+ years of technical support experience, macOS and Windows Desktop expertise, and strong communication skills.
The Technical Support Engineer develops processes for semiconductor fabrication, analyzes test data, collaborates with design and sales teams, provides support on continuous improvement projects, and manages ongoing complex projects. They also create and present reports to both internal and external customers, requiring strong communication and project management skills.
As an Elite Technical Support Engineer, you will provide expert support for cloud security products, resolving complex technical issues while engaging with premium support customers. Responsibilities include managing escalated tickets, collaborating with internal teams, and maintaining customer communications to ensure loyalty.
The Production Support Engineer will be responsible for managing production and test environment issues, troubleshooting incidents, and ensuring effective communication with stakeholders. The role requires collaboration with teams to perform systems monitoring and participate in the management of maintenance activities. Additional responsibilities include providing status reports, enhancing production support processes, and managing incident management tools.
The Technical Support Engineer will develop new processes for semiconductor fabrication, analyze test data for specifications, and support internal and external customers on improvement projects. This role requires project management skills, communication with different teams, and occasional travel.
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