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As a Product Support Engineer at findhelp, you will be responsible for technical implementation, issue investigation, code changes, and supporting customers with a focus on helping people in need. This role involves troubleshooting, project management, and process improvement to enhance efficiency and efficacy.
The Application Support Engineer will provide 24x7 mission support for customer applications, working with databases and system administration to resolve operational issues and investigate system anomalies.
As a Technical Support Engineer, you will manage complex end-user support cases by troubleshooting issues and providing effective solutions. You will collaborate with enterprise customers and internal teams to resolve inquiries, develop reports on platform health, and build a technical knowledge base.
As a Senior Premier Support Engineer, you will assist Datadog's Premier Customers with technical questions, engage in calls and presentations, reproduce issues, and contribute to documentation. This role requires strong client relationships, a detail-oriented approach, and a basic understanding of programming and Linux.
As a Technical Support Engineer, you will integrate FusionAuth into client applications, address customer issues by understanding complex technical subjects, open and possibly fix bug issues, and contribute to documentation efforts while participating in kickoff sessions.
The Senior Staff Product Support Engineer will support customers with technical implementations, troubleshooting, and code changes. Responsibilities include issue investigation, collaborating with R&D teams, managing customer configurations, improving processes, and advocating for product enhancements based on customer needs.
As a Senior Premier Support Engineer, you will provide technical support and education to Datadog's Premier Customers, troubleshoot complex technical issues, conduct health checks, and mentor junior team members. You will engage with clients through various communication channels and participate in product discussions based on client interactions.
The Sr. Technical Support Engineer at Avnet provides crucial technical guidance and support, focusing on deploying and maintaining solutions for key medical customers. Responsibilities include developing custom manufacturing BOMs, analyzing design data for feasibility, resolving technical issues, documenting processes, training staff, and managing Engineering Change Orders.
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The Sr. Systems Support Engineer at Keeper provides technical support and resolution analysis for clients, ensuring excellent customer experiences. Responsibilities include troubleshooting technical issues across various platforms, managing identity access solutions, and configuring Single Sign On and Active Directory. The role demands strong communication skills and the ability to assist users with varying technical expertise in a fast-paced environment.
The Technology Support III role involves ensuring the stability and performance of production application flows, troubleshooting service interruptions, and supporting incident management processes within a full stack technology environment. The role requires collaboration with business partners and a focus on continuous improvement in service delivery.
The Senior Application Support Engineer handles troubleshooting and resolving production issues, ensures service levels, supports operational requests, and implements code changes. They mentor junior members and propose improvements while maintaining documentation and communication with various stakeholders.
As a Technical Support Engineer at Motorola Solutions, you will provide 24/7 technical support for the WAVE On Cloud Platform, ensuring seamless customer experiences by troubleshooting complex issues across multiple platforms, monitoring application performance, and maintaining production service uptime. Documenting knowledge and managing customer relationships is also a key aspect of the role.
The Application Support Engineer is responsible for providing technical support, resolving software incidents, implementing and maintaining enterprise applications, and collaborating with cross-functional teams to enhance service delivery. Duties include system integration, troubleshooting issues, documenting processes, and conducting training.
Company Description
👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...
The System Technologist IV will provide technical support and optimization for communication systems, focusing on RF and Broadband architecture. Tasks include programming, configuring, troubleshooting complex systems, and delivering reports on performance. The role requires collaboration with various teams to design and implement solutions that address customer needs and ensure the systems operate effectively.
The SOAR Support Engineer is responsible for configuring and maintaining the SOAR platform within a Linux environment while working closely with customers and teams to enhance platform efficiency. Duties include troubleshooting, data integration, platform upgrades, and managing incidents via ServiceNow.
Associate Engineer in Tech Support role at Nagarro, a digital product engineering company with a global presence. Work with cutting-edge technology and talented individuals to solve complex problems and advance your career.
Associate Engineer in Tech Support role at Nagarro, a digital product engineering company. Join a dynamic and non-hierarchical work culture with the opportunity to work with the latest technologies and brightest minds to solve challenging problems.
The Senior Technical Support Engineer at Mattermost will provide exceptional support to US Federal and Government customers, managing tickets effectively, debugging issues, documenting interaction insights, and collaborating with teams to maintain high service standards. This role involves on-call support and ensuring customer satisfaction while developing a deep understanding of Mattermost products.
Join Nagarro as an Associate Engineer in Tech Support. Work with cutting-edge technology and talented individuals, solving challenging problems and taking your career to the next level in a dynamic, non-hierarchical culture.
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The Technical Support Engineer I is responsible for providing technical support on Microsoft 365 services to partners, responding to inquiries, educating partners on technologies, and managing cases to ensure timely resolution of issues while collaborating with sales teams.
The Applications Support Engineer will provide technical support in Oracle EBS Finance modules, solve production issues, conduct root cause analyses, and collaborate with IT and business teams to ensure timely finance period activities.
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As a Technical Support Engineer, you will troubleshoot and enhance technology operations, manage internal IT requests, improve service desk efficiency, implement security solutions, and oversee maintenance of IT systems. You will also provide training and support for staff on various IT processes and systems.
Technical Support Engineer responsible for post-sales support work, troubleshooting, debugging, and providing guidance to customers. Must have experience in ecommerce platforms and B2B sales platforms. Strong written communication and time management skills are essential for this role.
As a Technology Support Lead, you will manage vendor strategies and oversee the performance of vendors and technicians, ensuring technology solutions meet internal and external needs. You will drive technology strategy development while handling contract management, analytics, and streamlining operations.
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