Top Cybersecurity & IT Jobs
The Trading Application Support Engineer provides technical support for the trading platform and integrations, works closely with business users to understand and analyze requirements, maintains SDLC standards, and contributes to training and compliance testing while collaborating in a fast-paced environment.
The Tier 2 Technical Support Engineer will provide second level support focused on resolving technical issues for US-based customers. Responsibilities include taking ownership of customer cases, troubleshooting issues, and collaborating with multiple teams to ensure effective onboarding and deployment of products.
The Trading Application Support Engineer will deliver technical support for trading operations, focusing on bond/loan trading. Responsibilities include collaborating with traders and operations, performing requirement analysis, maintaining the trading platform, and ensuring high standards in software development. The role requires strong programming skills, particularly in SQL and Python, alongside excellent communication and problem-solving abilities.
As an Integration Support Engineer, you will assist customers through technical support, work with sales as a technical resource, and help optimize documentation. Additionally, you’ll gather customer feedback for growth areas and manage new feature requests and bug reports in a hybrid role.
Seeking a Sr. Technical Support Engineer at Podium to troubleshoot and enhance AI functionalities, collaborate with teams, and champion customer feedback for Jerry, the AI agent. Requires a customer-first mindset, programming proficiency in Python and JavaScript, experience in support engineering with AI technologies, and strong analytical and problem-solving skills.
The Allen Bradley Controls Support Engineer will provide second-line support within the North American Support Center, focusing on Low-Level Controls and PLCs. Responsibilities include diagnosing PLC faults, performing modifications and updates, and documenting incidents. The role requires collaboration with the team, effective communication, and occasional customer site visits.
Armis is hiring a Tier 2 Technical Support Engineer to provide second level support to US-based customers and resolve technical issues related to cybersecurity. This role involves troubleshooting customer cases, supporting product usage, and collaborating with cross-functional teams for customer success.
The Support Engineer will manage complex customer issues related to network routing, security, virtualization, and disaster recovery, while collaborating with teams to improve operational processes and providing technical support. This involves troubleshooting, documentation updates, training recommendations, and after-hours support as needed.
As a Desktop Support Engineer, you will provide first- and second-level technical support to employees, troubleshoot hardware and software issues, manage user accounts, support cloud services, and collaborate with IT team members to resolve technical problems while ensuring compliance with IT policies.
The Deskside Support Engineer will provide on-site and deskside support services, assisting users with technical issues related to Microsoft Windows, Office 365, and various hardware devices. Responsibilities include case management in ServiceNow, user setup, hardware break-fix, and responding to incidents while ensuring excellent customer service and communication throughout.
The Network Support Engineer at IP Fabric will resolve L2+ support issues, engage with customer networks, perform troubleshooting, and contribute to support strategies. This role involves communication with customers, collaborating with engineering, and participating in platform testing while also having future prospects for a Support Team Lead position.
Our Technical Support Engineer would be responsible for assisting Verifone customers in troubleshooting and resolving their software issues in a timely and professional manner resulting in client loyalty and satisfaction.
Full-time Senior IT Support Engineer role at Halcyon Financial Technology, L.P. providing executive-level user support to financial services clients. Responsibilities include driving technology adoption, maintaining cloud systems, designing infrastructure, assisting with cybersecurity strategies, and collaborating with team members.
As a Network Support Engineer at Cytracom, you will troubleshoot hardware and network issues, assist with PBX systems, manage tickets in Zendesk, maintain communication with customers and vendors, and escalate problems as needed, all while becoming proficient in Cytracom products and services.
The Support Engineer will maintain and troubleshoot control systems for innovative robotics, resolving hardware and software issues, and providing technical support to end-users. Responsibilities include system maintenance, creating technical documentation, and monitoring system performance, all while staying updated on technological advancements.
The Technical Support Engineer provides advanced technical support for Merge Healthcare products, managing customer issues through effective communication and resolution strategies. Responsibilities include documenting technical issues, performing remote software upgrades, and contributing to the knowledge base to improve customer satisfaction and system stability.
The Lead Support Engineer oversees the support team for a proprietary SaaS application, managing daily operations, coaching team members, and resolving customer issues. This role involves identifying process improvements, analyzing support data, and liaising with other departments to enhance overall support operations.
The Senior Technical Support Engineer provides technical guidance to customers via various communication channels, troubleshooting issues, educating end-users, and documenting solutions for escalated problems while mastering new products.
As a Technical Support Engineer, you will provide technical phone and remote support for clients with desktop and IT/CCTV-related issues. Responsibilities include diagnosing software and hardware problems, troubleshooting network systems, and maintaining client relationships while ensuring issues are efficiently resolved.
The Senior Desktop Support Engineer is responsible for diagnosing and resolving complex technical issues in a Windows environment, providing both remote and on-site support to users, administering desktop configurations, creating knowledge base documentation, mentoring lower-tier support teams, and participating in IT projects.
As a Technical Support Engineer, you will provide first-line technical support for customers using the HiddenLayer AISec Platform, enhancing customer loyalty and knowledge, while ensuring timely resolution of issues. You will help build a customer knowledge base and provide training when needed, contributing to the team's success in supporting global enterprise customers.
As a Technical Support Engineer at Intercom, you'll support customers in integrating Intercom into their products, diagnose and resolve issues, and work closely with product teams to enhance customer experience. This role involves effective communication with customers to ensure they achieve their goals with the product, all while contributing to team improvement initiatives.
As a Senior Technical Support Engineer, you will provide top-tier technical support to US Federal and Government customers, manage support tickets via Zendesk, triage issues, communicate with customers, document bugs, and collaborate with teams to resolve issues while maintaining high levels of customer satisfaction.
The Field Support Engineer III at Cytokinetics is responsible for onsite client support in Research and Non-Clinical Development, managing infrastructure issues, mentoring junior staff, and building strong client relationships while ensuring high customer satisfaction and compliance with ITIL standards.
The Support Engineer at Mixpanel assists customers with technical challenges, responds to inquiries, investigates bugs, provides feedback to improve processes, and collaborates with product teams. They are expected to develop technical skills, understand product analytics, and mentor team members.
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