Top Cybersecurity & IT Jobs
As a Junior IT Support Engineer, you will provide hands-on support for IT systems and help employees use technology effectively. Your responsibilities include troubleshooting IT requests, managing IT inventory, onboarding and offboarding staff, and maintaining systems such as collaboration platforms and identity management. You will work in both onsite and virtual environments while ensuring that IT service levels are met across the organization.
The ITSM Support Engineer is responsible for managing and maintaining the ServiceNow ITSM platform, ensuring optimal performance and support for end users. Duties include configuration, troubleshooting, platform upgrades, and collaboration with various teams to enhance service delivery. The role also involves providing training for new users and maintaining documentation.
As a Technical Support Engineer, you will handle Tier 2 support requests by diagnosing and resolving issues related to IoT hardware, cloud software, and networking. You will act as a primary contact for support requests and work closely with product and services teams to enhance product features and ensure customer satisfaction during and outside standard hours.
Seeking a dynamic and versatile Support Engineer to ensure seamless integration of the platform with clients' systems. Responsibilities include troubleshooting, data integration, and collaborating with the product development team to enhance client integration.
The L3 Cloud DevOps Engineer/SRE will enhance monitoring and alerting tools, build Grafana dashboards, collaborate across teams, manage service alerts, conduct user/system monitoring, and use Python for process automation.
As an Enterprise Support Engineer, you will optimize customer use of BlueCat products, troubleshoot technical issues, and be a trusted advisor to strategic enterprise customers. You will partner with clients, conduct performance tests, and collaborate across business units to enhance customer satisfaction and product usage.
The Process Support Engineer IV will drive technology adoption at customer sites, provide customer support, optimize tool performance, and ensure operational quality. The role serves as a liaison between the customer and the business unit, demonstrating product capabilities and leading efforts to solve complex integration problems.
As a Technical Support Engineer at Neon, you will provide first-line support to users, troubleshoot technical issues, and ensure a positive user experience with Neon Postgres. You will work closely with engineering teams to resolve complex problems and contribute to creating technical manuals and support tools.
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As a Technical Support Engineer I - Infrastructure at Pax8, you'll provide top-tier technical support for Microsoft Azure services and other cloud solutions, handling inquiries via phone and email. You'll educate partners on technologies, diagnose issues, and work with sales to enhance the support experience, ensuring timely resolutions and continuous learning in the field.
As a Sr. Technical Support Engineer at Palo Alto Networks, you will provide post-sales technical support to customers, troubleshoot complex technical issues, and contribute to product improvements through fault isolation and root cause analysis.
Opportunity for a Trading Systems Support Engineer at Eclipse Trading in Chicago. Responsible for administration of trading IT systems and infrastructure, providing direct trading support, and improving systems and automation. Requires 5+ years of application trading support experience, Bachelor's degree in IT, and expertise in Python and Linux servers.
The Tier 2 Technical Support Engineer will provide second level support focusing on US customers, resolving technical issues and ensuring effective use of Armis products. Responsibilities include troubleshooting customer cases, collaborating with various teams, and contributing to customer experience improvement projects.
The Technical Support Engineer will provide customer service, troubleshoot technical issues related to AspenTech's proprietary software, deliver training classes, and develop training materials. The role involves collaborating cross-functionally to resolve customer problems and improve product quality.
The Senior Support Engineer will provide advanced technical support for Teramind's user analytics platform, troubleshoot intricate issues, and ensure customer satisfaction. This role includes maintaining a deep understanding of the product, analyzing customer problems, and contributing to long-term solutions while communicating effectively with clients and internal teams.
As a Principal Support Engineer, you will provide technical assistance for MFT solutions, troubleshoot issues related to file transfers and network protocols, and collaborate with internal teams to address escalated problems. You'll guide clients in optimizing their MFT deployments, develop technical documentation, and ensure the performance and security of systems. Exceptional problem-solving skills and effective communication are essential.
As a Trade Support Engineer at Akuna, you will manage and optimize production trading environments. Your responsibilities will include installing and managing trading applications, automating tasks, and supporting trading system software. Collaboration with Development, Trading, and Infrastructure teams is essential for troubleshooting and making continuous improvements.
The Associate Solutions Support Engineer will provide technical support for Wiz's cloud security platform, troubleshoot customer issues, develop solutions, create documentation, and advocate for timely problem resolution, all while aiding in a collaborative team environment.
The Support Engineer at Rand Simulation will provide technical assistance with ANSYS software, troubleshooting issues related to installation and licensing, managing cases within the CRM system, conducting testing, acting as a liaison between Ansys and customers, and tracking support metrics.
As a Technical Support Engineer at Gong, you will provide exceptional support for customers using Gong products, integrating third-party solutions, and collaborating closely with engineering teams to resolve issues. Your role includes creating resources for customer education and representing customer voices in team discussions.
This position is for an Associate Engineer in Tech Support at Nagarro, aimed at individuals looking to advance in the tech industry. The role focuses on solving challenging problems using innovative technology in a collaborative environment.
As a Support Engineer, you will test and provide level 1 + 2 support for PUMA's data service applications, collaborate with REST API developers, monitor API performance, troubleshoot technical issues, and create operational documentation. You'll also manage service desk tickets to improve service reliability.
As a Sr. Technical Support Engineer, you will provide technical support to customers, manage support cases, perform fault isolation and root cause analysis, and create documentation for technical issues. You will communicate effectively with both technical and non-technical stakeholders and provide on-call support as needed.
The IT Technical Support Specialist II provides remote and on-site technical support to end users and IT infrastructure, troubleshooting hardware and software issues. Responsibilities include managing computers, networks, and user training while complying with procedures and standards.
The Platform Support Engineer provides front line support for a quantitative trading platform, handling production issues and collaborating with development teams for deployments. Responsibilities include automating processes, managing large-scale environments, and ensuring performance and reliability of trading systems.
The Level 2 IT Desktop Support Engineer will manage IT service requests through Ivanti Neurons, assist users with hardware and software issues, perform basic network troubleshooting, and handle user management tasks in a fast-paced financial services environment. Responsibilities also include assisting in larger projects and maintaining professionalism during user interactions.
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