Top Cybersecurity & IT Jobs
The Deployment and Technical Support Engineer is responsible for deploying and providing solutions-based support for the ThreatConnect platform to key customers. This role involves troubleshooting, maintaining customer relationships, communication, and innovating deployment technology.
As a Senior Support Engineer, you'll focus on resolving software issues for customers by utilizing your expertise in data privacy technologies. You'll collaborate with clients and internal teams to ensure systems run smoothly 24/7, identify customer needs, and provide tailored solutions. Your role involves building relationships and driving business outcomes within a dynamic environment.
As a Frontline Support Engineer, you will provide technical support for Fireblocks' SaaS platform, troubleshooting complex issues in the DeFi and Web 3.0 space. You will collaborate with other teams, manage customer inquiries, and document cases, all while working in a hybrid capacity from the NYC or Boston office.
The Senior Support Engineer will provide technical support to clients, manage and resolve complex client service issues, create technical documentation, collaborate with development teams, and train support specialists. This role requires strong communication skills and the ability to work autonomously in a fast-paced environment.
The Process Support Engineer IV drives the adoption of new technologies at customer sites, optimizing tool performance and ensuring operational quality of systems. They provide customer support through equipment installation and troubleshooting, serve as a liaison between customers and business units, and lead others in solving complex problems.
The Technical Support Engineer will provide assistance to customers in resolving technical issues, ensuring the delivery of extraordinary service. The role involves troubleshooting and problem-solving to enhance the user experience.
As a Technical Support Engineer at AVEVA, you will complete a training program and assist customers in managing their operations by providing support via phone, email, or on-site. You will teach customers to use the software, understand their challenges, and develop your skills while contributing to their success.
The Level 2 Support Engineer will provide advanced technical support, resolve complex IT issues, monitor IT systems, and collaborate with Level 1 engineers. Responsibilities include troubleshooting hardware and software, documenting support requests, and administering Microsoft Cloud and On-Prem Active Directories.
The Sr Desktop Support Engineer provides technical solutions and support for hardware, software, and operating systems in a networked environment. Responsibilities include diagnosing issues in Windows Infrastructure, system design and upgrades, customer support, desktop image management, and automating solutions using scripting. The role also involves managing security patches and vulnerability assessments, ensuring compliance with operational standards.
As a Technical Support Engineer, you will provide exceptional client support, maintain support infrastructure, optimize processes, and resolve client issues. Responsibilities include acting as a subject matter expert, analyzing internal alerts, and collaborating with product development teams to ensure operational readiness.
As a Technical Support Engineer at Delinea, you will provide world-class support to enterprise customers by troubleshooting technical issues and analyzing logs, ensuring customer satisfaction. Collaborate with team leads and participate in problem-solving meetings to enhance processes while documenting solutions in detail.
The Technical Support Engineer at Veeam is responsible for assisting customers with data protection solutions, enhancing their experience through effective communication and issue resolution. Key tasks involve collaborating with various teams, contributing to documentation, and managing customer feedback for product improvement.
Provide front line technical support for industrial automation used in clinical assays, triaging automation failures and collaborating with teams to resolve issues. Develop documentation, conduct experiments, and enhance customer support. Focus on customer service and continuous improvement processes while transferring new hardware between labs.
The Senior Support Engineer I provides advanced technical assistance by resolving escalated customer issues, verifying bugs, and conducting customer calls. This role involves analyzing system data, maintaining communication with stakeholders, and delivering detailed solutions to support users of Cleo's Cloud software and integration tools.
As a Support Engineer, you will deliver outstanding technical support to customers, troubleshoot software issues, collaborate with cross-functional teams, and document customer interactions in the support ticketing system. You will also contribute to the company's knowledge base and communicate proactively with both customers and internal stakeholders.
As a Senior Technical Support Engineer at Foxit, you will be responsible for providing expert technical assistance to customers using advanced PDF technology. You will troubleshoot complex issues, develop solutions, and ensure customer satisfaction with Foxit's products.
The Technical Support Engineer will work closely with customers to diagnose and resolve technical issues in production environments, collaborating with engineering and sales teams. Responsibilities include troubleshooting, improving product documentation, and enhancing internal tools while providing exceptional customer support.
As a Product Support Engineer, you will provide technical support, troubleshoot issues, enhance product functionality, and advocate for customer needs. You'll document procedures, assist with customer onboarding, and collaborate with engineering teams to improve user experience.
The Systems Support Engineer I provides technical support and troubleshooting through a service desk for customers. Responsibilities include managing support tickets, resolving desktop operating system issues, and administering Office 365. The engineer enhances user experiences and maintains IT standards while delivering exceptional customer service.
As a Technical Support Engineer at Soluna Cloud, you will assist customers in implementing AI solutions, troubleshoot technical issues, and optimize customer experiences. You'll work closely with sales to onboard new clients and help identify product improvements while enhancing your technical skills in a fast-paced environment.
The A/V Support Engineer will handle installation, configuration, and support for the company's A/V systems and videoconferencing technologies in conference rooms and offices. Responsibilities include troubleshooting, creating service reports, monitoring construction activities, and ensuring compliance with specifications.
As a Senior Technical Support Engineer, you will address complex post-sales customer concerns, providing technical support and troubleshooting. You will analyze data, diagnose issues, collaborate with teams, and ensure timely resolution of support cases to enhance customer experience.
The Associate Technical Support Engineer supports Rocket customers in installing, configuring, and troubleshooting Rocket Software products. Responsibilities include handling customer inquiries, verifying problems, using testing tools for diagnostics, gathering information, and participating in internal projects. The role requires effective communication and the ability to work collaboratively with other support engineers.
As a Senior Technical Support Engineer at Broadcom, you will provide expert troubleshooting and resolution support for NSX products, mentor new engineers, and engage directly with global customers. A key part of your role includes confidently diagnosing networking issues and working collaboratively within a team to enhance customer satisfaction.
As an Enterprise Support Engineer at BlueCat, you will engage with top enterprise clients to address technical issues, optimize the use of BlueCat products, and ensure best practices. Responsibilities include troubleshooting, debugging, and maintaining the technical relationship with customers while collaborating with various BlueCat departments to align service offerings with customer needs.
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