Top Cybersecurity & IT Jobs
The Support Engineer at Givebutter will analyze and resolve complex technical issues for customers, ensure compliance with SLAs, provide guidance to support teams, and collaborate with engineering to enhance product stability and scalability.
The Systems Support Engineer will provide post-sale technical assistance and customer support for Keeper’s cybersecurity software. Responsibilities include troubleshooting technical issues, configuring SSO environments, and maintaining identity access management solutions. Strong communication and documentation skills are essential for assisting users with varying levels of technical expertise.
This role involves leading IT initiatives, managing infrastructure improvements, ensuring compliance with regulatory standards, and providing comprehensive IT support across global office locations. Responsibilities include optimizing IT resources, automating processes, and managing procurement for software and hardware.
As a Frontline Support Engineer, you will provide real-time technical support for Fireblocks' SaaS platform and troubleshoot complex issues. This role involves owning problems through resolution and collaborating with senior teams during outages, while working in a fast-paced environment with a focus on meticulous case management.
The Associate Technical Support Engineer role involves supporting customers with AspenTech Engineering software, resolving technical issues, delivering training, and contributing to product improvement based on customer feedback and insights.
The Network Support Technician will manage and maintain computer networks, providing Tier II-III support, troubleshooting connectivity and hardware issues, performing routine maintenance, monitoring network performance, assisting users, and documenting activities. The role supports national security through innovative projects.
As a Senior Technical Support Engineer, you will provide advanced troubleshooting, manage customer support tickets, build client relationships, monitor and maintain systems, and create documentation to enhance knowledge sharing for resolving technical issues.
The Systems Support Engineer I role involves managing support tickets, resolving client issues, and providing technical support primarily for Windows and Mac operating systems. Responsibilities include troubleshooting, maintaining system uptime, and delivering exceptional customer service while utilizing best practices.
As a Network Support Engineer at Pilot, you will troubleshoot networking and connectivity issues, respond to customer support escalations, provision connectivity services, and serve as a subject matter expert for network problems. You will collaborate with various teams, perform on-site troubleshooting, create documentation, and maintain high customer service standards.
The Support Engineer at Mixpanel helps users solve technical challenges, provide answers to product inquiries, share best practices, and collaborate with product teams to enhance customer experience. Responsibilities include supporting customers through email and chat, documenting bugs, and mentoring team members.
The Deployment Support Engineer provides support for new system installations and software/hardware upgrades, addressing user needs for PCs and mobile devices. Responsibilities include onsite client support, project management, and user training, ensuring timely resolution of technical issues and high customer satisfaction.
The Sr. Support Engineer at HashiCorp will debug customer issues related to Vault, manage support requests, collaborate with teams to address technical problems, contribute to documentation, and mentor new hires, all while improving processes for support tasks.
The IT Hardware Support Engineer at Life.Church provides hardware support, configures and installs hardware, manages user lifecycle replacements, and assists with IT helpdesk tasks. Responsibilities also include collaborating with IT volunteers, providing onsite support, and ensuring hardware reliability through timely ticket resolution.
The Support Engineer will provide hands-on technical support for both hardware and software needs, analyze and recommend solutions for on-premises and cloud systems, manage infrastructure upgrades, and develop automation scripts. The role includes providing off-hours support and participating in process improvements.
The Senior EQD Trading Applications Support Engineer will provide support to the Equity Derivatives Trading desk, assisting with pricing, validation, and onboarding of financial products using the Murex trading system. Responsibilities include collaboration with front office teams, risk management, project management, and ensuring accurate trade capture and reporting.
As an Integrations Support Engineer, you will be a crucial member of our product specialist team, specializing in Level 3 technical support assisting sales engineers and customers with collecting and shipping observability data to our platform. Your primary focus will be on troubleshooting, providing technical guidance, and ensuring seamless integration experiences for our customers.
As an IT Support Engineer at Warby Parker, you will support and manage SaaS services, troubleshoot technical issues across various operating systems, improve user lifecycle management, and enhance security posture. You will also collaborate with stakeholders, handle internet outages, and participate in a seven-day on-call support rotation.
The Technical Support Engineer at Sigma Computing will assist customers with diagnosing and resolving complex technical issues related to data analytics. The role involves collaboration with different teams, developing tools for issue diagnosis, performing on-call duties, and participating in projects to improve automation. Excellent communication skills and a strong desire to support enterprise products are essential.
The UNIX Support Engineer at Regions is responsible for overseeing the installation, configuration, and maintenance of operating system workstations and servers to support business processing requirements. Responsibilities include providing expertise in system design, planning, implementation, and security, as well as managing compliance with security and regulatory standards. The role also involves conducting hardware and software audits, driving process improvements, and coordinating projects across multiple environments.
As a Support Engineer at Panduit, you will provide high-level technical support for Intelligent hardware and software products, particularly focusing on Energy Management and DCIM solutions. Your role includes resolving complex customer issues, collaborating with various teams, and improving support processes, while also potentially assisting customers on-site at data centers.
The IT Support Engineer is responsible for maintaining and troubleshooting client systems including PCs, printers, servers, and network devices. This role includes helpdesk support, documentation, and collaboration with internal and external teams. The engineer will also handle system monitoring, customer inquiries, and manage technical support cases from start to finish.
As a Technical Support Engineer at Redis, you will be responsible for troubleshooting and resolving complex technical issues for customers using Redis Enterprise Software on Azure. You will manage customer communications, provide root cause analysis, and collaborate with engineering for solutions while ensuring customer satisfaction and subscription value.
The Lead Application Support Engineer will be responsible for maintaining and providing technical support for applications running in daily operations, collaborating with development and infrastructure teams to troubleshoot incidents, and verifying team analyses. They will also implement automation to improve monitoring and oversee application code deployment.
As a Junior Support Engineer, responsibilities include owning and resolving user issues, supporting infrastructure systems, deploying enterprise applications, and collaborating with Senior Support Engineers.
As a Frontline Support Engineer, you will provide technical support related to digital assets, troubleshoot complex issues, engage with customers professionally, and collaborate with senior teams during outages, operating in a fast-paced environment.
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