The Role
As a Technical Support Engineer, you will handle Tier 2 support requests by diagnosing and resolving issues related to IoT hardware, cloud software, and networking. You will act as a primary contact for support requests and work closely with product and services teams to enhance product features and ensure customer satisfaction during and outside standard hours.
Summary Generated by Built In
Top Skills
Iot
The Company
What We Do
Ndustrial delivers the industry’s only production-first Energy Intensity platform – enabling companies to minimize energy spend and achieve the highest production efficiency possible. Together with our IoT and Energy Service offerings, we provide a holistic view across all enterprise facilities and deliver new levels of insight to optimize and transform operations for a sustained competitive edge.