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Top Customer Success Jobs
AdTech • Big Data • Digital Media • Marketing Tech
The Technical Account Manager at IAS serves as the main technical contact for clients, troubleshooting issues and providing solutions. This role involves managing relationships with clients, working with internal departments, and delivering consultative services. The ideal candidate should have experience in technical account management, strong technical skills, and the ability to communicate complex concepts effectively.
Top Skills:
HTMLJavaScriptPythonSQL
Fintech • Legal Tech • Payments • Sales • Software
The Customer Onboarding Manager at AffiniPay is responsible for leading the onboarding experience for new clients using CASEpeer software by assessing needs, providing customer support, and establishing long-term relationships to ensure user success and satisfaction. Key tasks include proactive communication, customizing onboarding processes, and collaborating with various teams to enhance customer satisfaction.
Top Skills:
SaaS
eCommerce • Information Technology • Retail • Industrial
As a Customer Service Associate at Zoro, you will respond to customer inquiries, resolve issues, assist with orders, and ensure customer satisfaction through effective communication and problem-solving in a fast-paced environment.
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eCommerce • HR Tech • Software
As a Client Success Manager, you will manage enterprise accounts, ensuring client satisfaction and retention by providing strategic consulting and personalized support. Your role involves regular communication with clients, analyzing program effectiveness, resolving issues, and collaborating with internal teams to enhance client engagement and product offerings.
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Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
As an ATS Specialist, you'll provide technical guidance on StrataJazz, troubleshoot and resolve technical issues, manage cases, deliver training, and ensure compliance with HIPAA regulations while collaborating with cross-functional teams.
Top Skills:
SQL
Consumer Web • Information Technology • Sales • Software
As a Business Support Agent, you will provide support via chat, phone, and email to assist customers with implementing and troubleshooting services. You'll work closely with sales and account teams while maintaining high-quality service and creating self-service guides for customers. You'll also handle technical issues and contribute to effective teamwork within a global support structure.
Top Skills:
JIRASalesforceSlackZendesk
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Sr. Cloud Support Engineer, you will support customers in implementing SailPoint's IdentityNow product, resolving complex technical issues, and collaborating with internal teams. You'll manage an increasing number of support tickets and contribute to customer satisfaction and knowledge sharing.
Top Skills:
.NetAIC++JavaMachine LearningRestSAMLXML
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer growth, manage relationships, and ensure renewals by providing support post-onboarding, guiding product adoption, and offering valuable insights. You will facilitate upselling and cross-selling initiatives, collaborate on retention strategies, and act as a customer advocate within the company.
Top Skills:
CRMGoogle SuiteHubspot
3D Printing • Aerospace • Hardware • Robotics • Software
The CAD Specialist III at Relativity Space will collaborate with engineering teams to create and revise 3D models, CAD drawings, and technical documentation. Responsibilities include implementing geometric dimensioning and tolerancing (GD&T), managing product lifecycle processes, and supporting vehicle development and production through detailed documentation and tool design.
Top Skills:
Siemens Nx
Insurance • Sales • Software
The Customer Success Manager cultivates relationships with clients, ensuring satisfaction with Bold Penguin's products. Responsibilities include onboarding, retention management, issue resolution, and collaborating with cross-functional teams to relay customer feedback and insights.
Top Skills:
Account ManagementBusiness DevelopmentCommunicationCustomer SuccessCustomer SupportSales
Top Companies Hiring Customer Success Roles
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