Top Customer Success Jobs
As a Client Experience Associate, you will communicate with clients to understand their situations regarding disability benefits and insurance compensation. You will guide them through the process, utilizing internal platforms like Salesforce and Front. The role involves navigating sensitive conversations to provide support and advice, with a focus on helping clients in crisis.
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
Provide courteous and timely assistance to employees and managers regarding payroll inquiries, Assist with navigating payroll and timekeeping software, Collaborate with senior team members for issue resolution, Complete employment verifications, Manage incoming communication, Document employee interactions, Work closely with HR on cross-functional issues, Assist with payroll processes as needed
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The Customer Service Operations Supervisor will lead a team of Associates in delivering exceptional member service in a healthcare-focused environment. The role involves managing team performance, providing coaching, ensuring quality interaction, and identifying trends for continuous improvement.
As HelpDesk Manager at SeatGeek, you will lead a team focused on delivering high-quality HelpDesk interactions, drive automation initiatives to reduce manual tasks, and enhance self-service tools for a hybrid workforce. You will also cultivate team growth and collaborate cross-functionally to ensure operational efficiency and improved user experience.
As a Product Support Engineer at Osano, you'll provide technical support for the product suite, manage ticket queues, collaborate with internal teams to resolve customer issues, and advocate for customer needs while ensuring a positive experience.
The People Ops Support Specialist will oversee administrative and clerical functions, welcome visitors, maintain filing systems, manage office supplies, prepare meeting rooms, assist with scheduling events, and ensure smooth office operations during a temporary 16-week parental leave.
As the Enterprise Customer Success Manager at AlertMedia, you will manage and grow relationships with enterprise accounts, ensuring customer satisfaction through strategic guidance and tailored solutions. Your role involves conducting Quarterly Business Reviews, driving adoption, and collaborating with various teams to enhance customer value and retention.
The Customer Success Operations Manager at EliseAI will optimize Customer Success processes using relevant technology, manage system integrations, reporting, and provide support to the team. This role requires collaboration across teams and efficient data management to enhance client services.
The Knowledge Management Specialist will manage and optimize the knowledge base and resources supporting the Member Operations team. Responsibilities include developing, curating, and maintaining a high-quality knowledge base for member support representatives.
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