Top Customer Success Jobs

The D365 Customer Engagement Application Lead manages application solutions for sales, marketing, and field services, ensuring they meet business needs. They oversee project implementation, engage with stakeholders, identify improvement opportunities, and provide updates on performance and priorities. This role also involves analyzing processes for value enhancement and training business teams on application functionalities.

As a Client Success Manager, you will support clients from onboarding to renewal, ensuring they achieve their goals using the SaaS platform. This role involves personalizing customer experiences, managing expectations, conducting check-ins, and collaborating with internal teams for renewals and upselling. You will also host events and promote client success stories.

The Field Service Technician at Xos is responsible for diagnosing and repairing electric vehicles, focusing on customer concerns and technical issues. This role involves high productivity in the field, excellent customer service, and collaboration with design and engineering teams. Knowledge of electric systems and mechanical truck components is crucial, alongside detailed reporting and case management.

The Contract Administration Representative is responsible for processing annuity application packages and transactions accurately and timely, reviewing paperwork, engaging with financial professionals, and maintaining knowledge of financial products and regulations.

Responsible for administering a wide range of HR processes, focusing on employee benefits and leave management. Manage benefit-related changes, oversee disability programs, respond to escalated issues, and support the annual Open Enrollment process. Provide day-to-day HR support and lead process improvement initiatives.

Responsible for conducting credit analyses, gathering and interpreting credit information, preparing credit reports, and monitoring customer accounts to minimize credit risk.

The Junior Global Logistics Specialist will coordinate with logistics companies to ensure timely and economical outbound shipments. Responsibilities include reporting discrepancies, maintaining TMS vendor rates, researching lost shipments, and supporting daily logistics functions. Bilingual communication and excellent organizational skills are required.