Top Customer Success Jobs

As a Manager of Customer Success, you'll lead a growing team responsible for driving product adoption and customer retention while enhancing service quality. You'll develop strategies, mentor team members, handle customer escalations, and leverage data for decision-making, ensuring alignment with business goals.

The Contracts Specialist manages the contract lifecycle by drafting, reviewing, and finalizing various contracts, ensuring compliance with policies and legal standards while collaborating with Sales and Customer Support teams. They identify and assess contractual risks and maintain contract data efficiently using CRM and CLM platforms.

The Customer Support & Quote Executive will manage customer inquiries, provide quotations, ensure compliance with import/export regulations for controlled substances, and support sales efforts by working with account managers. They will track customer support metrics and promote LGC products through various channels.

The Implementation Specialist will lead the execution of projects in the restaurant industry, managing customer relationships and collaborating with cross-functional teams to ensure successful project outcomes. Responsibilities include developing project plans, addressing issues, and assisting customers in achieving their goals. Some travel may be required.

As a Client Relationship Manager, you will support new groups in implementing the KISx Card program, fostering client success through education, relationship-building, and strategic planning. You will manage client expectations, facilitate virtual webinars, analyze data for insights, and ensure a smooth onboarding process. Your role is crucial in enhancing client satisfaction and program utilization, collaborating with brokers, HR managers, and internal teams to achieve objectives.

As the Manager of Customer Success at Honeycomb, you will lead a growing team focused on enhancing customer experience and driving product adoption. Responsibilities include building high-performing teams, developing customer success strategies, managing critical issues, and mentoring team members. You will align team goals with the company's objectives and use data-driven insights to improve service delivery.

The Client Support Specialist at Lyra Health will manage billing inquiries and support clients in resolving their queries. This role involves collaborating with various teams, following up on claims, troubleshooting billing issues, and ensuring clients are informed about their billing statuses.