Top Customer Success Jobs
As a Customer Support Specialist at Provi, you will manage incoming support tickets, assist users with account setup, escalate urgent issues, maintain user data, and collaborate across teams. Your role will focus on enhancing customer satisfaction and service efficiency.
The Customer Experience Manager at Q2 is responsible for managing client relationships, coordinating contract activities, ensuring project delivery, and collaborating with various internal teams. This role involves negotiating terms, analyzing client needs, and supporting the customer success team to enhance client satisfaction and profitability.
The Software Support Specialist II will assist ConnectWise partners in resolving product issues, provide high-quality support, troubleshoot and document findings, and communicate effectively with partners. This role includes managing support cases, guiding junior team members, and contributing to the knowledge base.
The Deal Desk Specialist at Yubico will support the regional sales team by advising on deal structures, alternative contract options, and value propositions to drive deal closure. They will assist in maintaining corporate governance for sales transactions and ensure deals are aligned with company policy, ultimately maximizing revenues for the organization.
The Knowledge Management Specialist III will support client operations by optimizing data access and search results, managing content workflow, and educating users on the Knowledge Management System. The role involves strategic direction, reporting oversight, and preparing presentations for senior management.
The Customer Success Manager is responsible for managing client relationships, ensuring customer satisfaction, and guiding customers in maximizing their Workday investment. The role involves proactive issue identification, project delivery, and serving as a customer advocate within the company.
The Resolution Specialist enhances the advisor experience by providing specialized operations support related to Annuity Net and other tools. They handle escalated issues, conduct consultations, and ensure resolution and proper follow-through on all advisor-related concerns. Responsibilities include identifying process improvements and maintaining strong relationships with advisors and business partners.
The Senior Customer Success Manager will oversee strategic planning and implementation for high-value customers, ensuring they achieve maximum ROI. Responsibilities include improving customer engagement, onboarding, and collaboration with leadership to enhance service delivery and product adoption, ultimately leading to customer retention and revenue growth.
The Customer Success Specialist will create and implement programs to enhance customer engagement and satisfaction, maintain customer success tools, analyze feedback and trends, collaborate with various teams, develop training materials, and monitor program performance to drive continuous improvement in customer experience.
The Contracts Specialist will coordinate and support the contracts process, including creating, revising, and amending agreements while ensuring compliance with FoundationCCC’s Contracts Policy. This role involves tracking contracts and providing customer service related to legal operations across departments.
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