Top Customer Success Jobs
The Customer Success Manager at Forethought will advocate for customers, ensure satisfaction, manage renewals, identify growth opportunities within accounts, provide product enablement, facilitate collaboration, and analyze usage data to guide product development and customer strategies.
The Billing Support Associate will be the primary contact for customer inquiries related to billing and accounts receivable for MatrixCare's Home Health and Hospice solution. Responsibilities include answering questions, resolving issues, documenting customer interactions, and ensuring customer satisfaction with technology solutions.
The Customer Success Representative will support a SaaS platform for various customers, provide training and troubleshooting for media workflows, and ensure customer satisfaction by liaising with product and engineering teams. They will manage customer feedback and assist in onboarding and support processes.
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As a Contracts Specialist, manage and administer various contract types for commercial and government clients. Ensure compliance with contract deliverables, monitor risks, negotiate proposals, and draft contracts. Collaborate with project teams to resolve issues and provide management updates on contract performance.
The EHS Specialist will support day-to-day environmental, health, and safety operations, develop and implement EHS policies, ensure compliance with regulations, drive incident analysis, and conduct training across manufacturing operations. The role involves managing projects, improving employee engagement, and representing EHS in organizational engagements.
As a Senior Manager of Customer Success at CyberFortress, you will lead a team of Customer Success Managers, engage in strategic leadership and hands-on customer management. Your role includes driving customer satisfaction, optimizing team performance, managing client relationships, overseeing customer onboarding and training, and advocating for customer needs while pursuing upselling opportunities.
The Sr. Customer Success Manager at Lucid Software is responsible for ensuring customer satisfaction and successful adoption of the Lucid Suite by developing strong relationships with clients, conducting business reviews, and implementing effective strategies to drive product usage and achieve customer outcomes.
The Member Care Representative provides basic to intermediate technical support for Cricut® products and services, ensuring a world-class service experience for customers. They answer inquiries, troubleshoot hardware and software issues, and enhance their product knowledge to deliver accurate information and support.
The Deal Desk Specialist will support the sales team in the Quote-to-Order cycle, ensuring compliance with established policies and facilitating communication between various departments. Key responsibilities include advising on quoting and contracting, managing Deal Desk queues in Salesforce, ensuring the accuracy of quote fields, and resolving discrepancies in bookings metrics.
As a Client Consultant at Yieldstreet, you will enhance relationships with high-net-worth clients, educate them on investment strategies, and drive growth through tailored solutions and exceptional service. The role requires you to engage with existing clients, identify new opportunities, and collaborate with multiple teams focusing on investor education and support.
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