Top Customer Success Jobs
The Solutions Hub Specialist will process procurement and accounts payable queries, support employees and suppliers with purchasing tools, collaborate with IT and finance teams for solutions, and drive process improvements. Responsibilities also include supporting project roll-outs and managing workload efficiently.
The Travel & Expenses Specialist will manage business-related expenditures for employees, assist with the corporate card program, and improve T&E processes. The role requires strong communication skills, attention to detail, and collaboration with T&E solution providers while contributing to Takeda's purpose of helping patients.
The Supplier Lifecycle Solutions Senior Specialist at Takeda will manage the creation, verification, and maintenance of Master Data in SAP SLP and MDG, ensuring data governance and quality control while providing operational support in data-driven projects. This role includes driving continuous improvements and collaborating with internal and external stakeholders to enhance MDM processes.
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The Credit & Collections Specialist will ensure collections processes are adhered to, engage with customers about outstanding invoices, meet cash collection targets, and support improvements in processes and systems. Responsibilities include clearing AR accounts, reviewing credit limits, and performing month-end activities as required.
The Training Specialist will lead training activities and projects, managing the learning cycle including needs analysis, content development, delivery, and evaluation. This role involves overseeing training governance, managing a team, and ensuring high-quality training experiences across digital platforms while driving continuous improvement and innovation in learning.
The SOX & Controls Specialist will manage and enhance SOX compliance and risk controls, ensuring that documentation is up-to-date and relevant. The role involves collaborating with process owners, conducting reviews, supporting regional controls, and providing training to team members. It requires experience in auditing and internal controls along with a strong understanding of related technologies.
The Customer Experience Enablement Lead at Takeda Pharmaceutical is responsible for driving the adoption and evolution of the Global Enterprise Platform capabilities aligned with customer needs in the Oncology Business Unit. They collaborate with product managers, oversee solution design and delivery, and ensure the utilization of Enterprise Customer Experience Products for enhancing commercial outcomes. The role involves building relationships across departments and driving the roadmap for relevant products and solutions over the next 24 to 36 months.
The Customer Experience Enablement Lead USBU is responsible for enabling and overseeing the delivery of customer experience products for the United States Business Unit. They work closely with stakeholders to align customer needs with product managers and drive platform adoption by local teams. This role involves solution design, planning, development, testing, and release of global products on the Enterprise Platform, as well as building relationships and ensuring quality delivery.
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