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Coordinate community partnerships, events, and activations; manage physician awards communications; support patient testimonial video projects; distribute marketing collateral; create internal broadcast memos; maintain Upshow and physician listings; and support digital advertising, social media, CRM, and website content as needed.

Develop creative campaign strategies rooted in consumer psychology for frequent product launches. Translate cultural insights into narratives, collaborate with Design/Marketing/Production, analyze campaign performance, and build a new creative strategy function within a global remote team.

Lead membership strategy and execution for association clients, driving growth, retention, engagement, dues management, marketing campaigns, website optimization, committee oversight, data reporting, and cross-department collaboration. Mentor membership team members, create case studies, represent clients onsite, and implement analytics-driven initiatives to reduce churn and increase acquisition.

Lead and oversee claims adjudication and payment operations, ensure compliance with regulations, manage staff performance and training, streamline processes, support audits and system conversions, and manage special projects to improve efficiency and accuracy.

Lead customer engagements to design, automate, and implement AWS security, compliance, and DevSecOps solutions. Build IaC and CI/CD automation, develop security analytics and compliance playbooks, and produce technical content such as runbooks, reference architectures, and reports to support secure cloud adoption.

Supports risk management programs and regulatory exams by collecting and preparing documentation, managing policy and committee governance, tracking remediation items, assisting with regulatory applications, and supporting budget/variance analysis. Maintains procedures, performs data quality checks, and coordinates with business lines, senior management, and boards on key risk and performance indicators.

Provide day-to-day IT security and system administration support for Collateral, SCI, and SAP environments. Maintain servers, firewalls, network access, VTC systems, and COMSEC; perform AIS accreditation/C&A activities, inspections, account management, help desk support, hardware/software configuration, vulnerability mitigation, and mentor team members while ensuring compliance with DoD security policies.

Lead academic delivery and continuous improvement of English language programmes. Manage timetabling, teacher recruitment, induction, assessment, curriculum development, CPD, junior programmes, student welfare, and cover teaching/admin duties. Support and mentor teachers, maintain records, and ensure compliance with safeguarding and quality standards.

Manage retention, renewals, and revenue growth across an existing customer portfolio. Build executive relationships, drive upsell/cross-sell and expansion, run renewal and commercial negotiations, perform strategic account planning and business reviews, prospect within accounts, coordinate cross-functional teams to resolve customer challenges, and maintain pipeline and forecasting discipline.

Provide first- and second-level IT support, resolve incidents, manage ticketing, configure workstations, and collaborate with teams in a multicultural environment.