Top Tech Jobs & Startup Jobs in Cleveland, OH

Provide remote Atlassian administration for multiple clients: configure Jira/Confluence/Service Desk, respond to service desk requests, automate processes, create projects, configure workflows and permissions, advise customers on best practices, record work/time, and follow security protocols.

Lead long-term technical strategy and large cross-functional engineering initiatives for Vanta's GRC product. Design scalable, reliable systems, mentor engineers, drive architecture and process improvements, and deliver enterprise-grade SaaS features while influencing organization-wide technical decisions.

Manage a portfolio of large-market sports organization accounts to ensure retention, drive product adoption and expansion, run engagement campaigns and demos, use data to build account plans, execute value-based sales, optimize full-cycle conversion, and relay customer feedback for product prioritization.

Administer and stabilize the studio Flow Production Tracking environment and Flow/Jira Bridge; re-architect automation/event listeners, ensure data integrity, deploy reliable services, troubleshoot integrations, document configurations and recovery, configure schemas/permissions, build dashboards/reports, and support vendor workflows across production pipelines.

Provide first-line support for credit union clients using core banking platforms, troubleshoot member data and transaction issues, document tickets, escalate complex problems, assist with installations/updates, maintain documentation, and deliver user training and exceptional client service.

Lead development of cross-platform Flutter apps for field technicians, owning architecture, prototyping, and shipping features. Collaborate on REST/GraphQL APIs, use AI-assisted development tools, debug with observability tools, mentor engineers, and support customers end-to-end.

Manage client relationships and application metrics, drive account growth and upsell opportunities, ensure accurate reporting, act as liaison to engineering (manage Jira tickets), support pilots and software testing, educate clients, and attend occasional client meetings (up to 10% travel).

Design and deliver building electrical systems including power distribution, lighting, life-safety and EV charging. Manage CAD deliverables, perform load and sizing calculations, conduct site visits, prepare technical documentation, and support low-to-medium sized projects from initiation through completion while coordinating with multidisciplinary teams and authorities having jurisdiction.

Own the technical side of deal progression for airline deployments: qualify opportunities, run demos and POCs, author integration and deployment architectures (PSS, APIs, data feeds, DNS, identity, networking), respond to RFPs/security questionnaires, scope SOWs and NFRs, and build reusable demo/reference assets to drive adoption and expansion while liaising between sales, engineering, and customers.

Respond to inbound leads, qualify prospects, route qualified leads to sales/support, conduct outbound follow-ups, maintain and enrich Salesforce CRM records, and support early-stage sales tasks while providing insights to marketing and sales leadership.