FLSA Classification: Exempt
Reports To: Chief Financial Officer
Job Summary:
The Financial Planning & Analysis Manager owns and executes Blossom's budgeting, rolling forecasting, and cash forecasting processes, and maintains the company's core financial and revenue models across our software and hardware solutions for credit unions.
As the first dedicated FP&A hire outside the core accounting team, this person works in a fast-moving environment with a complex model and improving-but-imperfect data, and is expected to bring structure, rigor, and a proactive mindset.
The role also runs the company's product-pricing process: leading analysis, coordinating the pricing committee, and developing recommendations, with final pricing decisions resting with the CFO and leadership. Success requires someone who can operate with significant independence over how work is prioritized and executed, partner closely with Sales, Product, and Accounting, and translate complex analysis into clear, executive-ready recommendations.
Supervisory Responsibilities: None
Duties/ Responsibilities:
FP&A, Forecasting & Cash
Own and continuously improve the company's financial model, including the multi-line revenue build, and maintain its integrity as the business evolves.
Build and maintain the annual operating plan (AOP) and rolling forecasts at both the P&L and cash levels, including scenario and sensitivity analysis.
Own and maintain the direct cash flow forecast, ensuring it stays accurate and decision-useful.
Lead monthly variance analysis (actuals vs. plan/forecast), surfacing the drivers and recommended actions.
Drive improvements to data quality, forecasting processes, and FP&A infrastructure as the function is built from the ground up.
Partner with department heads on opex and headcount planning, and lead budget-vs-actual reviews across functions
Reporting & Business Partnering
Produce recurring management, board, and investor reporting, including SaaS metrics such as ARR/MRR, ACV, gross margin by product line, NRR, and key operating KPIs.
Partner across Product, Sales, Finance, and leadership to evaluate new product launches, packaging changes, and enterprise deal structures.
Support board-level and investor materials related to financial performance, monetization, and revenue growth.
Pricing & Commercial Finance
Run the product-pricing process: coordinate pricing committee reviews of market data, margins, and proposals; develop recommendations; and communicate approved decisions across the organization (final approval rests with the CFO/committee).
Develop and maintain pricing models across product lines: SaaS/subscription, perpetual licenses, hardware, and professional services bundles.
Integrate pricing-driven revenue assumptions into the FP&A forecast.
Analyze pricing elasticity, win/loss and discount trends, and competitive benchmarks to surface actionable insights.
Provide deal support, indicative floor pricing and structuring guidance, for large or complex credit-union accounts, in coordination with the CFO.
Help ensure pricing structures comply with ASC 606, in partnership with the accounting team.
Standardize pricing approval workflows and documentation across staff and contractors.
Perform other related ad-hoc duties as assigned.
Skills/ Abilities:
Required
Strong financial modeling skills with advanced Excel/Google Sheets proficiency, and demonstrated ownership of complex operating models.
Experience building and maintaining P&L and cash flow forecasts in a SaaS or technology company.
Comfort operating in an ambiguous, fast-changing environment with imperfect data, and a track record of self-directing work with minimal oversight.
Exceptional analytical and communication skills; able to translate complex analysis into clear, executive-ready recommendations.
Highly collaborative across Product, Sales, and Finance.
Commercial/business acumen and interest in pricing and monetization.
Preferred
Experience building pricing models across both software and hardware product lines.
Familiarity with ASC 606 as applied to bundled software/hardware arrangements.
Deal-desk or commercial-finance experience on complex, multi-element transactions.
Fintech, financial-services software, or credit-union/banking-technology background.
Experience with FP&A platforms (Mosaic, Planful, Anaplan) and BI tools (Tableau, Looker, Power BI).
MBA or CFA.
Education and Experience:
Bachelor's in Finance, Accounting, Economics, or numerate field.
4–7 years in FP&A, pricing, or strategic finance, including time at a SaaS/technology company.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Occasional travel may be required for internal planning meetings, industry events, or client engagements.
Must be able to lift up to 15 pounds at times.
What We Offer:
Health, fully covered: Company-paid medical, dental, and vision insurance.
Life & AD&D: Company-paid life and accidental death & dismemberment coverage.
Income protection: Company-paid short- and long-term disability.
401(k) with match: Save for the long run, and we’ll match.
Remote allowance: Cell phone and internet connectivity expenses support.
Flexible spending: FSA and Dependent Care (DCSA) accounts to stretch your pre-tax dollars.
Unlimited PTO: Take the time you actually need.
Employee Assistance Program (EAP): Confidential support for life’s harder moments.
Supplemental coverage: Voluntary insurance options to round out your plan.
Skills Required
- Working knowledge of core banking platforms (Symitar/Episys, Corelation, Jack Henry, Fiserv DNA) or demonstrated aptitude to learn quickly
- Understanding of credit union operations including member accounts, share and loan products, transaction processing, and ACH/NACHA workflows
- Thorough understanding of computer software and hardware, including desktop/laptop, network devices, and peripherals
- Proficient in Google Workspace
- Working knowledge of SQL and/or XML for core data troubleshooting
- Excellent communication skills including active listening and ability to translate technical information to non-technical users
- Excellent interpersonal and telephone skills; willingness to have calls monitored for quality assurance
- Service-oriented with ability to resolve client issues professionally and efficiently
- Ability to maintain professionalism and composure in high-volume or stressful situations
- Strong problem-solving and troubleshooting skills with excellent written and organizational abilities
- Minimum two years of experience supporting or working within core banking software at a credit union or two or more years of technical support experience in a software/SaaS environment
- Financial institution experience, especially in credit unions or with core system platforms
- High school diploma or equivalent
- Associate's degree with coursework in IT, business, or related field
- Must be able to lift up to 15 pounds at times
What We Do
Blossom is a growing ecosystem of fully integrated core banking, digital banking and payments solutions. Born in the cloud and reimagined with credit unions to replace outdated systems and patchwork tools, one vendor at a time. Founded in 2020, Blossom acquired HomeCU in the same year, went live with its new platform in 2023 and acquired CUProdigy in 2024. Today, the company serves close to 400 credit unions, thousands of employees and millions of members. Headquartered in Ogden, UT and Coral Gables, FL, Blossom is on a mission to build the first intelligent banking system that puts credit unions at the center of their members' financial lives, helping local communities thrive and transforming the way people experience money.
