Top Tech Jobs & Startup Jobs in Cleveland, OH

The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.

Support maintenance, monitoring, and enhancement of commercial and personal lines insurance products. Draft and coordinate forms, endorsements, rates, and rules; prepare and submit filings and statistical reports; manage ISO reporting; implement regulatory changes; monitor industry trends; provide cross-functional guidance to ensure products remain competitive and compliant.

Qualify and triage inbound developer and integration leads for the Solana Developer Platform and API products. Route leads to appropriate teams, maintain CRM records, surface product insights from conversations, follow up post-handoff, prepare pipeline summaries, and collaborate cross-functionally to unblock integrations.

Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.

The Director will define and implement instructional strategies for the SAT Suite, ensuring effective use of assessments to improve classroom practices across states and districts. Responsibilities include developing scalable systems, driving adoption of instructional resources, and maintaining high quality standards in instructional practices.

Build and deliver hybrid web/native mobile applications for iOS and Android supporting secure, high-stakes digital assessments. Design modular mobile components, integrate OS/device capabilities, optimize performance and security, collaborate in Agile teams, maintain CI/CD and infrastructure-as-code workflows, troubleshoot production issues, and contribute to shared mobile patterns and documentation.

Conduct phone-based premium audits for Property & Casualty policies (Workers' Compensation and General Liability). Obtain payroll and accounting records from policyholders, evaluate classifications and exposure amounts, manage assignments via a web-based system, and ensure audit accuracy, compliance, and customer satisfaction.

Perform remote insurance premium audits: schedule insured appointments, obtain and review documentation, verify exposure and classification, ensure quality and client requirements, and meet production targets while working independently from home.

Design, build, and optimize enterprise-scale data pipelines on Databricks and Azure. Implement batch, streaming, CDC, and incremental ETL/ELT solutions, Delta Lake optimizations, data quality, CI/CD, and secure, production-ready data products for analytics and AI/ML initiatives.

Generate qualified pipeline within U.S. federal agencies by prospecting, qualifying leads, and booking discovery meetings. Educate prospects on Smarsh archiving and governance solutions, execute multi-channel outreach, maintain Salesforce records, support Customer Success as needed, and collaborate with Federal AEs, Marketing, and SDR leadership. Occasional travel to federal events required.

As a Sales Development Representative, you will prospect leads, make outbound calls and emails, collaborate with Account Executives, and achieve appointment quotas.

General talent pipeline for Account Executive (full-cycle net-new sales) and Account Manager (post-sale renewals and expansion). Seeking quota-achieving AEs or AMs who use CRMs (Salesforce/HubSpot), follow a sales process, and communicate effectively with multiple customer stakeholders. Applications reviewed on a rolling basis and retained for up to six months. OTE ranges $140K–$300K depending on level and experience.

Join Northmarq as a member of the Commercial Investment Sales team, contributing to the company's aggressive growth strategy.

The Debt + Equity Producer will originate, underwrite, and appraise real estate investments, build relationships with stakeholders, and lead a team towards financial success.

The role involves gathering insights into decision-making processes related to solution selection within companies.