Smarsh

Sales Development Representative I | Public Sector - Federal

Posted 4 Days Ago

Hiring Remotely in US

Remote

Junior

Software

The Role

Generate qualified pipeline within U.S. federal agencies by prospecting, qualifying leads, and booking discovery meetings. Educate prospects on Smarsh archiving and governance solutions, execute multi-channel outreach, maintain Salesforce records, support Customer Success as needed, and collaborate with Federal AEs, Marketing, and SDR leadership. Occasional travel to federal events required.

Summary Generated by Built In

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

As a Sales Development Representative (SDR) supporting the Federal segment, you will be
responsible for generating qualified pipeline within U.S. federal agencies. You will be on the
front line of Smarsh's federal go-to-market motion, engaging prospects across 100+
regulated communication channels to uncover compliance, records management, and
digital communications governance needs.

This role is ideal, for someone who is consultative, persistent, and excited to build
relationships in complex, highly regulated federal environments.

How will you contribute?

• Prospect into U.S. federal agencies to identify compliance and records management needs.
• Generate Discovery Meetings and Sales Accepted Opportunities (SAOs) for Federal Account Executives.
• Educate prospects on Smarsh’s archiving, supervision, and digital communications governance solutions.
• Execute multi-channel outreach across phone, email, and professional social platforms.
• Qualify inbound leads and strategically target outbound federal accounts.
• Research accounts and tailor messaging based on mission, regulatory drivers, and agency mandates.
• Maintain accurate activity, notes, and opportunity data in Salesforce.
• Assist with support requests and case creation for Customer Success Managers when needed to ensure timely customer follow-up.
• Partner closely with Federal AEs, Marketing, and SDR leadership on targeted campaigns and account-based motions.
• Travel occasionally for federal industry events, conferences, and field engagement.

What will you bring?

Proven track record of achieving results
Drive to be coached to success
Superior interpersonal and communications skills (verbal and written)
Flexible to work in a fast-paced, high growth environment
Excellent organizational, time-management and prioritization skills
Tons of energy, passion, humor, and enthusiasm
1+ year of direct sales experience, preferably in B2B environment is a plus
Capability with Salesforce.com and LinkedIn is a plus

The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty, and training. Local cost of living assessments are done for each new hire at the time of offer.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Skills Required

Proven track record of achieving results
Drive to be coached to success
Superior interpersonal and communications skills (verbal and written)
Flexible to work in a fast-paced, high growth environment
Excellent organizational, time-management and prioritization skills
High energy, passion, humor, and enthusiasm
1+ year of direct sales experience (preferably B2B)
Familiarity with Salesforce.com and LinkedIn

Smarsh Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smarsh and has not been reviewed or approved by Smarsh.

Leave & Time Off Breadth — Time off is characterized by unlimited PTO, generous vacation allowances, and paid holidays, with policies that support taking time away. These elements are positioned as a core strength that helps balance lower base pay in some roles.
Wellbeing & Lifestyle Benefits — Perks include wellness programs, commuter and bike reimbursement, volunteer time off, peer recognition, remote-work support, and a sabbatical option. The variety of non-salary benefits contributes to a supportive work-life environment.
Retirement Support — A 401(k) with employer match and profit sharing is offered, with immediate vesting described for the match. This strengthens the long-term financial component of total rewards.