Top IT Support & Helpdesk Jobs in Charlotte, NC

The ESM Tech Lead will oversee the daily operations of the ServiceNow platform, manage incidents, perform maintenance, support upgrades, and ensure platform security.

As a Systems Analyst, you will maintain server infrastructure, resolve customer tickets, utilize virtualization tools, and deliver excellent customer service while continuously learning.

The Help Desk Specialist III at GoGuardian supports macOS and Windows devices, manages remote troubleshooting, builds Okta workflows, and collaborates with technical teams, ensuring effective IT support and overseeing onboarding processes.

Freelance Software Testers are needed to perform smoke testing on a wagering app, focusing on key functions and reporting issues. Testers must be available between 3:00 AM and 5:00 AM US local time and can work from anywhere in Louisiana.

The Helpdesk Engineer supports client onboarding and technology initiatives, implements CyberSheath solutions, manages IT systems, and performs migrations to Office 365 and Azure while ensuring project timelines and communication with clients.

The Systems Administrator will manage and support Microsoft technologies, architect solutions, troubleshoot issues, and ensure security and reliability of environments.

The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.

The Junior NOC Engineer monitors and maintains network infrastructure for availability and performance, troubleshoots issues, documents incidents, and collaborates with IT teams to improve network operations.

Provide technical support to internal teams by troubleshooting hardware, software, and network issues, managing helpdesk tickets, and onboarding new employees.

The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.