Top IT Support & Helpdesk Jobs in Charlotte, NC

As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

The Platform Engineer oversees end-user services, troubleshooting complex incidents, improving service health, and leading automation efforts to enhance user experience.

The Enterprise Systems Administrator manages the firm's servers and cloud platforms, ensuring security, stability, and optimal performance, while providing technical support and maintaining software applications.

The IT Support Specialist handles desktop support tickets, employee onboarding, and small projects, ensuring user productivity and satisfaction through technical support for various platforms and tools.

Responsible for implementing complex automation systems in diagnostics laboratories, providing technical guidance and troubleshooting support to customers and field teams.