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Top IT Support & Helpdesk Jobs in Charlotte, NC
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The EOC Service Manager oversees operations for various technical teams, ensuring the availability of production systems while handling outages and providing 24x7 support.
Top Skills:
Cisco IseM365Ms Sql ServerNetworkingRed Hat LinuxService NowSolarwindsUnixWindows
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Cloud • Information Technology • Security • Software • Cybersecurity
Provide technical support for Zscaler products focusing on troubleshooting security and networking issues while ensuring client satisfaction and operational excellence.
Top Skills:
DnsHttp/SOidcSAMLTcp/IpTls/Ssl
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.
Top Skills:
AnsibleAutopkgAWSAzureDockerEndpoint Management SystemsFleetdmGCPGoGoogle WorkspaceIntuneJAMFKubernetesMunkiPythonSaltstackTerraform
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
Other
The Broadcast Engineer will support technical execution of production events, lead the broadcast tech team, and ensure optimal operation of AVL and live production equipment.
Top Skills:
Avl GearLive Production Technologies
Automotive • Industrial • Manufacturing
As an F&I Pro Help Desk Analyst, you'll support dealers and internal users by resolving issues, maintaining systems, ensuring compliance, and providing training.
Top Skills:
Ai-Supported Knowledge ToolsDocusignDynamic FinancingF&I ProTicketing Systems
Logistics • Transportation • 3PL: Third Party Logistics
The Information System Specialist supports end users with hardware, software, and network issues while managing IT systems and training users on various tools and applications.
Top Skills:
CybersecurityLanLinuxPowershellUnixWanWi-FiWindows Server
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Top Companies in Charlotte, NC Hiring Operations & Support Roles
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