Top Operations & Support Jobs in Charlotte, NC

Oversee daily childcare center operations, including staff scheduling, attendance tracking, coverage, compliance, documentation, collections, record accuracy, and administrative execution. Support staff and family retention, tours, enrollment, supplies, and financial operations while partnering with the Center Director. Ensure the center operates safely, consistently, and in accordance with licensing regulations and company standards.

Leads Percona’s globally distributed Global Services organization, overseeing Support, Managed Services, Professional Services, project management, and delivery operations. Owns service quality, customer satisfaction, strategic planning, operational improvement, AI-first transformation, knowledge management, and P&L performance. Partners with Product, Engineering, and Go-to-Market to shape strategy and innovation while maintaining expertise in open source database technologies. Develops high-performing teams, builds customer and community relationships, monitors market trends, and drives experimentation, efficiency, and scalable service delivery.

Manages the daily operations of a multifamily apartment community, including team leadership, hiring, training, leasing and marketing strategies, budgeting, forecasting, financial reporting, lease enforcement, vendor and owner relations, inspections, maintenance standards, resident issue resolution, and property appearance. The role requires weekend availability, local business travel, customer service, sales, compliance, and proficiency with property management and office software.

Leads workforce management forecasting and capacity planning for a contact center. Analyzes historical performance, volume trends, seasonality, staffing deviations, service targets, and forecast variances. Provides operational recommendations, documents procedures, supports process improvements, and serves as a subject matter expert on forecasting tools and techniques. The role requires collaboration across teams, adherence to financial-services regulations and security policies, and maintaining staffing levels aligned with demand and SLAs.

Provide high-level administrative support to senior leaders including calendar and schedule management, travel and expense coordination, meeting logistics and minute-taking, proofreading and preparing presentations and reports, reconciling expenses, acting as liaison across departments, managing special projects, maintaining confidentiality, and training/collaborating with other executive assistants.

Provides high-level administrative support to senior corporate finance executives. Responsibilities include managing complex calendars, scheduling meetings, coordinating travel, preparing correspondence and presentations, facilitating stakeholder communication, organizing finance events and calls, and supporting special projects. The role requires discretion, strong organization, advanced Microsoft Office skills, and at least five years of experience supporting senior executives in a corporate environment.

Complete high-volume commercial insurance policy-lifecycle transactions, including binder reviews, policy issuance, renewals, cancellations, and reinstatements. Manage work through completion while meeting service-level, productivity, and quality standards. Analyze workflow data, identify process improvements, collaborate with underwriting and operations partners, support workload balancing and onboarding, and develop expertise in Guidewire, ImageRight, and related systems.

Enforce safety and regulatory compliance for tree-trimming crews, conduct site inspections and incident investigations, deliver training and briefings, maintain safety records and certifications, support emergency response, and coach crews to correct unsafe practices.

The Chief Operating Officer will report to the CEO and oversee company locations, store leaders, operational infrastructure, organizational structure, and growth initiatives. Responsibilities include developing business strategies, improving sales, profitability, cash flow, processes, and staffing, managing vendor relationships, and building a strong company culture. The role requires senior operational leadership, P&L accountability, startup experience, staff development, service expertise, and knowledge of state and local laws.

Lead and coordinate daily IT operations, network and infrastructure maintenance, data center and Traffic Operations Center support, vendor management, SLA/KPI monitoring, business continuity and disaster recovery reviews, cybersecurity vulnerability tracking, and SOX-related documentation. Collaborate with internal teams and third-party providers to ensure reliable service, troubleshooting, upgrades, and documentation.