Top Operations & Support Jobs in Charlotte, NC

Lead and manage a team to execute payment strategies and initiatives, develop stakeholder relationships, and drive transformations within the payments ecosystem.

This role focuses on delivering digital commerce insights by analyzing customer data, executing operational plans, and collaborating with cross-functional teams to drive improvements in the digital business segment.

The Senior Manager, Marketplace Performance leads a global team to optimize digital marketplace performance through data insights, operational efficiencies, and collaboration with various partners while driving growth strategies for Lowe's digital marketplace.

The role involves leading digital commerce segments by managing end-to-end operations, driving revenue growth, and improving online sales through cross-functional collaboration and data analysis.

The Senior Risk Associate manages client onboarding in Capital One's Regulatory Operations team, ensuring compliance with regulations while delivering excellent customer service.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

The Home Equity Loan Processor assists applicants by reviewing and processing home equity loan applications, ensuring documentation is accurate and complete. Responsibilities include managing a pipeline of loan applications, maintaining communication with clients and internal teams, and adhering to mortgage guidelines.

As a Senior Operations Quality Claims Analyst, you will conduct quality evaluations of LTD claims, analyze data for trends, coach associates, and drive operational excellence.

The EOC Service Manager oversees operations for various technical teams, ensuring the availability of production systems while handling outages and providing 24x7 support.

Support planning, execution, and monitoring of marketing and sales initiatives; manage D365 workflows, dashboards, and reports; document policies and processes; perform business process analysis and continuous improvement; monitor metrics and escalate blockers; collaborate with Growth Intelligence to leverage Workday data for reporting and drive user adoption.

The Executive Assistant will manage complex calendars for multiple VPs, coordinate travel, facilitate communication, and ensure timely completion of critical tasks in a fast-paced environment.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.