Top Operations & Support Jobs in Charlotte, NC

Provide bilingual (English/Spanish) phone-based customer service and technical troubleshooting for DISH TV customers, promote products, handle back-to-back calls, complete pre-employment screening, work scheduled shifts (including evenings/weekends), and work from a dedicated home office meeting specified hardware and internet requirements. Company provides PC and monitors; employee must supply required accessories and high-speed wired internet.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Support interest rate derivatives middle office: validate trades, produce daily P&L, analyze risk and breaks across swaps, futures, options, structured products, and fixed income. Improve processes, perform system testing, collaborate with trading, sales, technology, compliance, and risk, and respond to internal/external inquiries.

Lead a district of branches to drive deposits, credit, and investments growth through coaching Branch Managers, workforce planning, performance management, and disciplined execution of sales, service, and risk routines while ensuring strong customer and employee experience.

Lead and develop Branch Managers across a district to drive deposits, credit, and investments; translate strategy into branch routines; build talent pipelines; ensure staffing, compliance, and strong customer experience while managing risk and using performance insights to improve results.

Investigate, evaluate and resolve complex liability claims against Lowe's, gather information, negotiate settlements, and ensure compliance with laws and policies.

Manage and enforce rate lock policies, process rate locks and re-prices, ensure loan pricing accuracy, perform data entry, monitor investor locks and robotics reports, handle lock-related exceptions and escalations, support disclosures and fee accuracy, and train new teammates.

The Process Manager will manage process improvements, support applications, collaborate with teams, and provide data insights for decision-making.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Field leadership role driving aftersales performance across a Nebraska district. Partner with dealership leadership to execute Customer Care & Aftersales initiatives, improve customer satisfaction, grow revenue, analyze performance, develop business plans, resolve warranty and service issues, and deliver on KPIs through data-driven insights and frequent onsite engagement.

Regional field leader for dealership aftersales in Columbus, driving parts and service revenue, customer retention, and satisfaction. Partners with dealer leadership to execute CCA programs, analyze performance, develop business plans, deliver KPI improvements, resolve aftersales issues, and provide consultative operational guidance. Requires frequent on-site visits and data-driven recommendations.

Lead aftersales performance across the Tulsa district by partnering with dealers to execute GM Aftersales programs, drive revenue and KPIs, analyze performance, develop business plans, resolve customer and warranty issues, and provide onsite coaching. Requires data-driven recommendations, strong fixed-ops expertise, and up to 50% regional travel.

The Payroll Specialist processes payroll, resolves employee inquiries, and maintains documentation while ensuring accurate payroll operations across the company.

The Material Handler II operates a forklift to locate, pick, stage, and load customer orders, ensuring safe equipment operation and maintaining accurate inventory records.