Top Operations & Support Jobs in Charlotte, NC

The role involves overseeing business continuity measures for the 2nd line of defense, ensuring compliance and risk management practices within the financial services sector.

Manage the mortgage processing team, ensuring adherence to guidelines and training staff. Handle escalations, resolve loan quality issues, and conduct performance reviews.

Lead strategic and operational functions for fraud and disputes operations. Oversee compliance, team development, process improvement, and manage vendor relationships.

Lead and manage a team to execute payment strategies and initiatives, develop stakeholder relationships, and drive transformations within the payments ecosystem.

This role focuses on delivering digital commerce insights by analyzing customer data, executing operational plans, and collaborating with cross-functional teams to drive improvements in the digital business segment.

The Senior Risk Associate manages client onboarding in Capital One's Regulatory Operations team, ensuring compliance with regulations while delivering excellent customer service.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

As a Senior Operations Quality Claims Analyst, you will conduct quality evaluations of LTD claims, analyze data for trends, coach associates, and drive operational excellence.

The EOC Service Manager oversees operations for various technical teams, ensuring the availability of production systems while handling outages and providing 24x7 support.

The Business Resilience Manager will oversee Crisis Management programs, ensuring effective response and recovery from disruptions through strategic planning, training, and collaboration across teams.

The Senior Director, Operations will lead the global operations team at Affirm, creating strategies for exceptional customer experiences, managing fraud operations, and optimizing performance. They will collaborate across departments and grow a high-performing team.

As a Global Supply Manager, you'll lead sourcing of electromechanical components, negotiate contracts, and enhance supply chain resilience by collaborating with internal teams and vendors, driving innovative solutions for project execution and cost savings.

The Manager II Sales Operations will streamline customer experiences for the Enterprise sales team, lead a team of coordinators and analysts, and enhance overall sales processes in collaboration with various departments, focusing on revenue growth.