Top Operations & Support Jobs in Charlotte, NC

8 Hours AgoSaved
Hybrid
Charlotte, NC, USA
Entry level
Entry level
Fintech • Financial Services
No job description provided. Based on title, role likely supports enterprise technology functions: coordinate work across teams, assist with system implementations, maintain documentation, and support stakeholders in hybrid environment.
YesterdaySaved
Hybrid
Mooresville, NC, USA
Senior level
Senior level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Senior Workers' Compensation analyst providing technical claim oversight for complex, multi-state, high-exposure and litigated claims. Conducts QA reviews, coordinates litigation, analyzes KPIs and vendor/defense counsel performance, supports return-to-work initiatives, and partners cross-functionally to improve outcomes and reduce exposure.
Top Skills: DashboardsData AnalyticsExcelExcel Pivot TablesPowerPointReporting Tools
2 Days AgoSaved
In-Office
Charlotte, NC, USA
Mid level
Mid level
Information Technology • Internet of Things • Mobile • On-Demand • Software
Supervise and coach retention agents to meet weekly/monthly save goals, monitor calls, analyze performance data, manage call-handling metrics, process orders in the billing system, and recommend retention offers and business rules to improve customer retention and upsell video, internet, and phone services.
Reposted 13 Days AgoSaved
Hybrid
3 Locations
81K-92K Annually
Junior
81K-92K Annually
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
The Process Manager will manage process improvements, support applications, collaborate with teams, and provide data insights for decision-making.
Top Skills: Google SuiteJIRAMS Office
35 Minutes AgoSaved
Easy Apply
Remote
US
Easy Apply
129K-160K Annually
Senior level
129K-160K Annually
Senior level
Cloud • Security • Software • Cybersecurity • Automation
Provide high-trust executive support to the CFO, managing complex calendars, communications, meetings, travel, expenses, and leadership cadences. Improve Office of the CFO operations, prepare briefings, track action items, coordinate with HR/IT/recruiting, and use AI and collaboration tools to increase efficiency and accountability.
Top Skills: Ai ToolsClaudeGitlabGoogle WorkspaceNavanSlackZoom
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35 Minutes AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
172K-206K Annually
Expert/Leader
172K-206K Annually
Expert/Leader
eCommerce • Healthtech • Kids + Family • Retail • Social Media
Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.
Top Skills: Ad ServerAIBoostrKoddi
4 Hours AgoSaved
Remote or Hybrid
United States
220K-290K Annually
Expert/Leader
220K-290K Annually
Expert/Leader
HR Tech • Information Technology • Professional Services • Sales • Software
Executive leader responsible for building and scaling a global RevOps and Sales Enablement function. Owns forecasting, pipeline management, GTM processes, CRM excellence, enablement strategy, GTM tech stack and AI-driven tools. Partners with Sales, Marketing, CS and Finance to drive predictable, data-driven revenue growth and operational excellence.
Top Skills: Ai-Driven Sales ToolsAnalytics ToolsCrm SystemsEnablement PlatformsGtm Tech StackSales Engagement PlatformsSalesforce
Reposted 18 Hours AgoSaved
Remote
USA
20-25 Annually
Junior
20-25 Annually
Junior
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The PIM Coordinator standardizes product data for a catalog, enhancing processes through AI tools, ensuring data integrity, and collaborating with teams to resolve discrepancies.
Top Skills: CRMGenerativeaiGoogle WorkplaceExcelPim
YesterdaySaved
Easy Apply
Remote
USA
Easy Apply
18-18 Hourly
Entry level
18-18 Hourly
Entry level
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Provide phone-based customer service for small business lending: answer inbound calls, resolve account and payment issues, create payment plans, update accounts, and educate customers on products. Complete a four-week training program and deliver high-quality, empathetic verbal and written support while working remotely.
YesterdaySaved
Remote
United States
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Enterprise Web • Fintech • Marketing Tech • Software
Provide AI-augmented technical support for web and mobile applications: triage and resolve tickets, meet SLAs, communicate with customers, identify trends, participate in release verification, and improve AI-assisted workflows.
Top Skills: Ai-Assisted Support ToolsSQLTicketing SystemsUnanetWeb Meetings/Video Conferencing
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