Top Operations & Support Jobs in Charlotte, NC

Assists with production equipment and materials setup, schedule coordination, interdepartmental communication, production logistics, transportation, site setup, workspace organization, and inventory tracking. The role supports shoots and events in a fast-paced creative environment and may require flexible hours, including mornings, evenings, and weekends.

Provides hands-on onsite desktop and field support across office and factory environments. Performs break/fix, deployments, escalations, incident management, major-incident root-cause analysis, ticket assignment, and issue prevention. Supports laptops, rugged devices, printers, scanners, and conference room A/V equipment. Uses ITSM tools, IT Shop, SCCM, and Nexthink while troubleshooting Windows systems and basic network issues. Maintains SOPs, runbooks, and knowledge articles.

Investigate, evaluate, negotiate, and resolve moderately complex commercial general liability claims across Southern jurisdictions. Analyze coverage, draft coverage position letters, manage litigated and non-litigated files, oversee defense, control expenses, and settle claims within assigned authority. Attend mediations, trials, and hearings as needed while interpreting laws and claim practices. Work independently, consult supervisors on complex matters, and mentor less experienced team members.

Provides phone and email technical support for water technology products, troubleshooting customer water systems, reviewing operating and monitoring data, supporting warranty claims, identifying spare parts, processing sales leads, documenting solutions, drafting service bulletins, and training team members. Collaborates with sales, service, and cross-functional teams while maintaining product and market knowledge.

This is an application for enrollment at Elevation College for the full 2027–2028 academic school year. The description provides a link for additional information but does not describe employment responsibilities, qualifications, compensation, or hiring requirements.

Serves as the embedded RevOps partner to direct sales leadership by managing forecasting cadences, pipeline health, performance analytics, reporting, and operational process improvements. Builds models, scenario analyses, quota and rep-performance trackers, executive dashboards, and reporting packages. Translates business questions into actionable insights, identifies risks and opportunities, collaborates with Systems and Enablement teams, and documents scalable processes and playbooks.

Leads back-office administration across multiple regional offices, overseeing customer service, sales order entry, contracts, accounts payable and receivable, billing, invoicing, auditing, reporting, compliance, and internal controls. Supervises, mentors, and trains administrative teams while improving processes and aligning operations with regional goals. The role is full-time onsite in Charlotte, North Carolina, with 25%–40% travel to Mid-Atlantic satellite offices.

Oversee daily childcare center operations, including staff scheduling, attendance tracking, coverage, compliance, documentation, collections, record accuracy, and administrative execution. Support staff and family retention, tours, enrollment, supplies, and financial operations while partnering with the Center Director. Ensure the center operates safely, consistently, and in accordance with licensing regulations and company standards.

Leads Percona’s globally distributed Global Services organization, overseeing Support, Managed Services, Professional Services, project management, and delivery operations. Owns service quality, customer satisfaction, strategic planning, operational improvement, AI-first transformation, knowledge management, and P&L performance. Partners with Product, Engineering, and Go-to-Market to shape strategy and innovation while maintaining expertise in open source database technologies. Develops high-performing teams, builds customer and community relationships, monitors market trends, and drives experimentation, efficiency, and scalable service delivery.

Manages the daily operations of a multifamily apartment community, including team leadership, hiring, training, leasing and marketing strategies, budgeting, forecasting, financial reporting, lease enforcement, vendor and owner relations, inspections, maintenance standards, resident issue resolution, and property appearance. The role requires weekend availability, local business travel, customer service, sales, compliance, and proficiency with property management and office software.