Top Operations & Support Jobs in Charlotte, NC

Lead a global infrastructure and platforms team to design, operate, and optimize Coveo search, Akamai CDN, and multi-cloud (Azure, AWS, Alibaba, Azure China) environments. Drive reliability, security, cost-efficiency, cross-functional IT strategy, budgeting, incident response, and compliance while managing daily operations and team development. Onsite-first for initial 90 days, then hybrid in Charlotte, NC.

Provides phone and email technical support for laboratory equipment and services across the Americas. Documents and resolves customer cases, assigns field service work orders, supports sales and repair activities, develops repair estimates, and manages billable work orders, purchase orders, discounts, and forecasting. The role also provides occasional repair depot and applications lab support, requires safe handling of hazardous materials, lifting up to 50 pounds, prolonged standing, and occasional travel.

Assists the Community Manager with apartment community operations, including rental collections, bank deposits, accounting administration, leasing support, market surveys, resident records, delinquency and eviction processes, and resident issue resolution. May supervise leasing staff and lead the community when the Community Manager is absent. Performs administrative duties while maintaining strong customer service, communication, organization, and attendance standards.

Lead administration and technical ownership of SaaS and core business systems, including Google Workspace, Atlassian tools, ITSM platforms, APIs, and middleware. Architect integrations, automate onboarding and offboarding, manage identity and access, support compliance controls, and improve service delivery. Own IT-focused AI initiatives, mentor junior staff, lead projects, and serve as an escalation point between technical teams and business stakeholders.

Provides administrative and executive support to the Managing Principal and division, including calendar management, meeting coordination, research, reporting, onboarding logistics, expense reporting, office organization, events, travel arrangements, communications, and safety compliance. The role also supports accounting, marketing, and operations while maintaining confidentiality and coordinating office resources.

Leads U.S. operations across procurement, vendor management, real estate and general services, travel support, governance, business continuity, physical security, sustainability, and budgeting. Oversees suppliers, procure-to-pay activities, office projects, audits, risk standards, continuity plans, incident response teams, testing, and employee safety while coordinating with regional and global operations teams.

Assists with apartment community operations, leasing and marketing performance, rent posting, reporting, resident requests, retention initiatives, supplies, and staff hiring, training, scheduling, and recommendations. Requires at least two years of apartment industry experience, knowledge of RealPage/LRO and OneSite or similar systems, strong customer service skills, and preferably bilingual ability. Background screening and drug testing are required.

Summer internship providing hands-on exposure to construction insurance and surety through projects with Insurance, Marketing, Accounting, Finance, and Claims professionals. Interns learn brokerage operations, receive mentorship, develop professional skills, and complete a capstone presentation. The program is in-office, does not provide relocation or housing assistance, and requires authorization to work in the U.S. without current or future visa sponsorship.

Leads day-to-day IT operations for a distributed, multi-office organization supporting approximately 850 employees. Oversees help desk, infrastructure, systems administration, security, backups, vendors, budgets, technology projects, AI governance, documentation, and employee training. Partners with senior leadership and business teams on IT strategy, technology roadmaps, compliance, and growth initiatives. Requires hands-on administration of Microsoft cloud and endpoint environments, Windows infrastructure, networking, Azure, security tools, and IT service management platforms.

Paid summer internship for college students to gain broad business and financial-services experience through project work, stakeholder management, problem-solving, leadership, mentorship, and presenting business solutions. Candidates should demonstrate project execution, interpersonal communication, adaptability, initiative, leadership, prioritization, collaboration, and relationship-building skills. The program may lead to full-time opportunities and requires successful drug screening and background checks.