Assistant Community Manager

Posted Yesterday
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Charlotte, NC, USA
In-Office
Junior
Real Estate
The Role
Assists with apartment community operations, leasing and marketing performance, rent posting, reporting, resident requests, retention initiatives, supplies, and staff hiring, training, scheduling, and recommendations. Requires at least two years of apartment industry experience, knowledge of RealPage/LRO and OneSite or similar systems, strong customer service skills, and preferably bilingual ability. Background screening and drug testing are required.
Summary Generated by Built In

American Landmark Apartments has been awarded one of the best places to work 5 years in a row on a national level. We are currently seeking an experienced and driven Assistant Community Manager for The Bellamy, our 279 unit residential community located in Charlotte, NC!

At American Landmark, we believe in you and the development of your career. Our team members all receive equal opportunities to grow from within. Due to our strong training and mentorship programs, each new AL team member is set up for success. Our award-winning work-life balance is the result of a strong team commitment and industry leading collaboration. 

Your role as Assistant Community Manager is critical to AL’s success and may include due diligence, community acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions etc.

Please review your additional career details below and apply now to be a part of this amazing group!

Your “Day to Day” at American Landmark:

  • Assist in achieving maximum pre-determined marketing results for your community
  • Thorough knowledge of company leasing techniques and sales methods 
  • Full knowledge of property rental information
  • Responsible for posting rent to the tracking system
  • Ability to secure a high percentage of the property’s overall closed leases
  • Efficient reporting, maintenance and submission of all administrative forms, files, and reports
  • Contacting businesses and locator services to guarantee the availability of promotional materials
  • Prioritizing all resident requests with an efficient and courteous response
  • Collaborative design and implementation of a resident retention program, i.e., a newsletter, resident referral program or social activities
  • Responsible for the inventory and ordering of all necessary community supplies and equipment
  • Assisting the Community Manager in any disciplinary or promotional staffing recommendations 
  • Assisting the Community Manager with interviewing, screening, and hiring of staff
  • Assisting the Community Manager with the orientation, training, and scheduling of staff

Qualifying Accomplishments:

  • Minimum of 2 years working in the apartment industry within a similar role
  • Knowledge of RealPage/LRO and One-Site or similar systems is required
  • A college degree is helpful but not required
  • Strong customer service experience required
  • Bi-lingual helps

What American Landmark Offers You:

  • Market competitive salary
  • Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short-Term Disability
  • Three weeks’ paid vacation per year
  • Industry competitive bonus structure to include move-ins and renewal pool 
  • Education/Tuition Reimbursement
  • 401K Retirement Plan w/ 4% match 
  • 30% rent discounted apartment
  • Cell phone allowance

Background screening and a drug test required

We are an equal opportunity employer

#CRAL26 

Skills Required

  • Minimum of 2 years working in the apartment industry within a similar role
  • Knowledge of RealPage/LRO and One-Site or similar systems
  • Strong customer service experience
  • Bilingual ability
  • Background screening
  • Drug test
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The Company
HQ: Tampa, Florida
470 Employees
Year Founded: 2017

What We Do

American Landmark is a national Multifamily owner-operator specializing in Multifamily acquisition, repositioning, and property management. AL owns and operates apartment properties in Georgia, Florida, North Carolina, South Carolina, Arizona and Texas. Our company is committed to delivering great service and outstanding living environments to residents; delivering attractive risk-adjusted returns to investors and partners; and providing opportunities for growth, advancement, and diversity to our team members.

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