Sr IT Manager - Infrastructure, Platforms & Coveo

Posted Yesterday
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Charlotte, NC, USA
Hybrid
Senior level
Aerospace
The Role
Lead a global infrastructure and platforms team to design, operate, and optimize Coveo search, Akamai CDN, and multi-cloud (Azure, AWS, Alibaba, Azure China) environments. Drive reliability, security, cost-efficiency, cross-functional IT strategy, budgeting, incident response, and compliance while managing daily operations and team development. Onsite-first for initial 90 days, then hybrid in Charlotte, NC.
Summary Generated by Built In

We are seeking a highly experienced Senior IT Manager to lead our infrastructure and platforms team. This role will be responsible for managing, supporting and optimizing our diverse cloud platforms, including Azure, Azure China, AWS, and Alibaba Cloud, as well as overseeing our Akamai Content Delivery Network (CDN) operations across the company. This role requires a strategic thinker with a strong technical background and proven leadership capabilities.


In this role, you will report to our IT Director and work from our Charlotte, NC office on a hybrid basis. Note: for the first 90 days, new hires must be prepared to work 100% onsite M-F.



KEY RESPONSIBILITIES

  • Lead and manage a global team of IT professionals, fostering a high-performance culture and ensuring team development and engagement.
  • Oversee the design, implementation, management, and operational support of the Coveo search implementation and the organization’s infrastructure, including hybrid and multi-cloud environments.
  • Manage the Coveo Operations and Akamai CDN platform operations, ensuring optimal performance, reliability, security, and cost-efficiency.
  • Collaborate with cross-functional teams to develop IT strategies that align with business objectives and drive operational efficiency.
  • Ensure compliance with industry standards and best practices for data security, privacy, and governance.
  • Monitor emerging technologies and trends that may impact the organization’s infrastructure and propose innovative solutions to maintain competitive advantage.
  • Develop and manage budgets for infrastructure projects and initiatives, ensuring effective resource allocation.
  • Facilitate problem resolution and troubleshooting efforts, ensuring high availability and reliability of all IT services.
  • Collaborate with Honeywell Global Security Team for dealing with security incidents.
  • Manage daily operations and provide support for all infrastructure and platform services, ensuring they meet organizational demands and user expectations.
Qualifications

YOU MUST HAVE

  • Minimum of 15 years of relevant experience in IT infrastructure management and operations.
  • At least 5 years of experience leading high-performing teams in a global context.
  • Strong expertise in managing cloud platforms, specifically Azure, AWS, Alibaba Cloud, and Azure China.
  • Proven experience in managing content delivery networks, particularly Akamai.
  • Excellent knowledge of network architecture, security principles, and best practices.


WE VALUE

  • Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
  • Strong analytical, problem-solving, and decision-making skills.
  • Exceptional communication and interpersonal skills, capable of working effectively with stakeholders at all levels.


ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.



BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/



The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting date: 5/18/2026

About UsHoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Skills Required

  • Minimum of 15 years of relevant experience in IT infrastructure management and operations.
  • At least 5 years of experience leading high-performing teams in a global context.
  • Strong expertise in managing cloud platforms, specifically Azure, AWS, Alibaba Cloud, and Azure China.
  • Proven experience in managing content delivery networks, particularly Akamai.
  • Excellent knowledge of network architecture, security principles, and best practices.
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The Company
Mississauga, Ontario
10,000 Employees
Year Founded: 1914

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