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Coordinate LCL ocean import operations including cargo receiving, documentation (B/Ls, manifests, arrival notices), OS&D resolution, CFS tasks, customs clearance, track & trace, exam/hold billing, claims handling, and timely processing of the MIA OPS mailbox. Support door deliveries and customer service in a fast-paced NVOCC/freight-forwarding environment.

Provide high-ownership executive support to the founder across multiple companies: manage calendar and communications, capture and drive action items, coordinate proposals and business development, run marketing liaison tasks, document processes, and build AI-assisted workflows using Claude and other tools to increase speed, quality, and consistency.

Manage and grow customer accounts across an assigned territory by understanding client processes and products, promoting valve solutions, and collaborating with internal teams. Engage customers remotely and in-person, ensure satisfaction, and provide technical support. Frequently travel to customer sites including chemical and power plants, adhering to safety requirements.

Greet customers, write and manage quick-service repair orders, recommend and explain maintenance and services, coordinate with technicians, communicate findings and estimates, maintain documentation and customer relationships, and help keep the service drive organized and efficient.

Support strategic alliance initiatives by gathering and documenting business and technical requirements, performing systems and gap analysis, process mapping, and driving system improvements. Collaborate with Sales, Finance, Security, Compliance, and IT, maintain project documentation and status reports, present updates to leadership, and recommend process and integration improvements.

Lead HR practitioner managing complex HR workflows, advising managers on employee relations, compliance, benefits, investigations, and performance management. Mentors junior HR staff, improves policies and processes, oversees performance review cycles, and interprets employment law to ensure compliant HR operations.

Design, build, and maintain low-latency, high-availability Java backend services and REST APIs. Troubleshoot production issues, contribute to distributed microservice architectures, and participate in on-call rotations while working with Bots & Automation to build a bot runtime platform.

Manage sales performance and broker network across PA, NY, NJ, MD, and DE convenience channel. Build customer and broker relationships, develop sales plans, present data-driven business reviews, manage trade funding and DSMP compliance, and deliver sales, trade spending, and gross profit targets. Represent the brand at trade shows and evaluate broker performance to ensure proper product representation.

The Business Performance Manager is responsible for developing new commercial relationships, managing existing ones, and delivering tailored financial solutions to meet client goals.

Lead and deliver a multi-workstream federal privacy and information assurance program. Own scope, schedule, budget, risks, governance, and stakeholder engagement. Advise senior leaders on privacy strategy, implement privacy frameworks and controls, manage cross-functional teams, oversee contract/STO execution, and drive continuous improvement and program maturity.