The Role
Greet customers, write and manage quick-service repair orders, recommend and explain maintenance and services, coordinate with technicians, communicate findings and estimates, maintain documentation and customer relationships, and help keep the service drive organized and efficient.
Summary Generated by Built In
Express Lube Advisor
Tom Kadlec Chevrolet – North Branch, MN
Pay: $23.00/hour + Monthly Bonus Opportunities
Schedule: Monday–Friday, 9:00 AM–6:00 PM
Weekends: None
Schedule: Monday–Friday, 9:00 AM–6:00 PM
Weekends: None
About the Position
Tom Kadlec Chevrolet is looking for a motivated and customer-focused Quick Lube Advisor to join our Service Department. This position is responsible for helping customers with routine maintenance and quick-service needs while providing an exceptional customer experience.
If you enjoy working with people, staying organized, and being part of a fast-paced automotive environment, this could be a great opportunity for you.
Responsibilities
- Greet customers and assist with quick-service and maintenance needs
- Write and manage repair orders accurately
- Recommend factory-scheduled maintenance and needed services
- Communicate vehicle concerns and repair recommendations clearly to customers
- Provide accurate estimates and explain services performed
- Coordinate with technicians to ensure efficient workflow
- Review technician findings and communicate additional recommendations
- Maintain strong customer relationships and follow up as needed
- Ensure all required documentation is completed accurately
- Help maintain an efficient, organized, and professional service drive
What We're Looking For
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Organized and detail-oriented
- Professional and positive attitude
- Ability to work effectively with technicians and other dealership departments
- Basic understanding of vehicle maintenance and automotive services preferred
- Valid driver's license
What We Offer
- **$23.00/hour **
- Monthly bonus opportunities
- Monday–Friday schedule
- 9:00 AM–6:00 PM
- Opportunity to grow within a professional Chevrolet Service Department
- Team-oriented work environment
- Paid time off (PTO) such as sick days and vacation days
- Fully vested traditional and/or Roth IRA 401(k) with a company match
- Health, dental and vision insurance
- Health savings account (HSA) and Flexible spending accounts (FSA)
- Tele-Medicine
- 24/7 Employee assistance programs
- Employer paid life insurance
- Life and Accidental Death & Dismemberment (AD&D)
- Short-term and long-term disability
- Critical Illness and Accident
- Financial planning resources
- Identity theft protection and legal support
Skills Required
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Organized and detail-oriented
- Professional and positive attitude
- Ability to work effectively with technicians and other dealership departments
- Basic understanding of vehicle maintenance and automotive services
- Valid driver's license
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The Company
What We Do
Tom Kadlec Honda is a locally owned, community-focused Honda dealership in Rochester, MN, serving the community since 1979. They provide new and used Honda vehicles, certified automotive service, and genuine OEM parts to help their customers enjoy life at every stage through long-term customer relationships.
